Operations Project Manager

• Sep 2022 - Present

Licensed Real Estate Broker

• Jan 2021 - Dec 2022

Sold ~$ 15M in real estate over 12 months by negotiating contracts between buyers and sellers, saving my clients on average $50K-$75K per transaction -Manage multiple projects for clients with various budgets, requirements, and timelines - Coordinate communication between title, escrow, general contractors, various vendors and stakeholders to ensure that deadlines are met - Onboard clients and establish processes, goals, and requirements. - Anticipate, resolve and provide escalation management for ongoing projects. - Evaluate investment potential by analyzing neighborhood data and demographics Show less

Product Delivery Operations & Marketing Manager

• Dec 2018 - Mar 2021

- Directed and managed staff of 5-7 partners - Created standardized processes and structure to improve workflow efficiency for product delivery team - Tracked KPI and Doordash metrics to increase business revenue by 5-10% - Directly resolved customer service problems, working for satisfactory resolution - Directed and managed staff of 5-7 partners - Created standardized processes and structure to improve workflow efficiency for product delivery team - Tracked KPI and Doordash metrics to increase business revenue by 5-10% - Directly resolved customer service problems, working for satisfactory resolution

Client Relations Specialist

• Aug 2017 - Dec 2018

Marketing and Product Specialist

• Aug 2016 - Dec 2018