Experience

Kinder Institute on Constitutional Democracy

• United States
• Higher Education
• 1 - 100 Employee

• Undergraduate Fellow

  • Aug 2021 - Present



University of Missouri-Columbia

• United States
• Higher Education
• 700 & Above Employee

• Residential Advisor/Peer Learning Assistant

  • Aug 2020 - Present

  Kinder Institute for Constitutional Democracy Residential College Peer Learning Assistant & Mizzou Residential Life Kinder Institute for Constitutional Democracy Residential College Peer Learning Assistant & Mizzou Residential Life



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Customer Service Lead

  • May 2019 - Aug 2019

  Primary Customer Service Representative responsible for preparation and tracking of financial data for Operations Performance Management Reports and Audits. Established interpersonal relationships with patrons and addressed specific retail needs while maintaining excellent customer service standards. Maintained cleanliness and organization of merchandise on retail floor while collaborating with coworkers and demonstrating excellent customer service and leadership skills. Primary Customer Service Representative responsible for preparation and tracking of financial data for Operations Performance Management Reports and Audits. Established interpersonal relationships with patrons and addressed specific retail needs while maintaining excellent customer service standards. Maintained cleanliness and organization of merchandise on retail floor while collaborating with coworkers and demonstrating excellent customer service and leadership skills.



Johnson, Grossnickle and Associates

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Office Administrative Assistant

  • Dec 2017 - May 2019

  General office duties as assigned including filing, copying, and scanning documents. Responsible for maintaining archives of company documents for regulatory filing. Curated, Reviewed, and organized physical and electronic client files, establishing a library of sample materials for future reference. General office duties as assigned including filing, copying, and scanning documents. Responsible for maintaining archives of company documents for regulatory filing. Curated, Reviewed, and organized physical and electronic client files, establishing a library of sample materials for future reference.



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2018 - Oct 2018

  Completed customer transactions and addressed concerns while adhering to company policies and ensuring customer satisfaction. Greeted patrons and determined specific retail needs while maintaining excellent customer service standards. Replenished and organized stock while operating relevant machinery in order to improve presentation of merchandise and customer accessibility. Completed customer transactions and addressed concerns while adhering to company policies and ensuring customer satisfaction. Greeted patrons and determined specific retail needs while maintaining excellent customer service standards. Replenished and organized stock while operating relevant machinery in order to improve presentation of merchandise and customer accessibility.



Michaels Stores

• Retail
• 700 & Above Employee

• Sales Associate

  • May 2017 - Aug 2017

  Greeted patrons and determined specific retail needs, maintained quality standards of customer service, and encouraged customer loyalty. Completed customer transactions and addressed customer concerns, managed customer satisfaction/experience. Received consistent praise from customers and management for excellent customer service, organization, attention to detail, and leadership potential. Greeted patrons and determined specific retail needs, maintained quality standards of customer service, and encouraged customer loyalty. Completed customer transactions and addressed customer concerns, managed customer satisfaction/experience. Received consistent praise from customers and management for excellent customer service, organization, attention to detail, and leadership potential.