Madelyn HoangDiem Mai

Behavioral Health Intergrated Clinician at Universal Health Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Las Vegas, Nevada, United States, US
Languages
  • Vietnamese -

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Bio

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Credentials

  • Licence Clinical Social Worker
    Nevada State Board - Examiners
    Oct, 2021
    - Oct, 2024
  • National Certified Medical Interpreter
    CCHI- Certification Communication for Healthcare Interpreter
    Apr, 2014
    - Oct, 2024
  • Pharmacy Technician Certification Board
    Board of Pharmacy
    Jun, 2012
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Behavioral Health Intergrated Clinician
      • Jun 2022 - Present

    • Lead Therapist
      • Jun 2018 - Present

      - Lead Therapist responsible for managing an assigned caseload of clients having longtermmental illness and for assessing client needs, developing, implementing and reviewingservice plans, and working with other community resources in meeting/achieving client serviceneeds.- Lead Therapist responsible in communicate and delegate tasks to other members. Available for support, monitor progress, and provide guidance to team members with challenges clients. Knowledge: -Working knowledge of the nature of the severe mental illness and related treatmentmodalities, interventions, and techniques; of different types of assessments and their uses intreatment planning; of consumers’ rights; of local community resources and service deliverysystems such as housing, social, welfare, educational, etc. . . ; of client record documentationrequirements; and client services plan development and implementation.Abilities: -Demonstrated ability to interview and assess clients, using appropriate assessment tools,and observe, record and report on an individual’s functioning; to read and understandassessments, evaluations, observation, and use in developing treatment plan; to identifycommunity resources and services for clients and coordinate provision of services; to establishproductive working relationships with internal agency staff as well as with relevant communityorganizations; interact positively with consumers and their families, work as a team member, communicate effectively, verbally and in writing, to maintain confidentiality, and to workindependently under general supervision. Show less

    • United States
    • 1 - 100 Employee
    • MEDICAL INTERPRETER
      • Jun 2013 - Mar 2018

      -Provide remote, real-time English-Vietnamese medical interpretation to more than 200 hospitals and healthcare facilities throughout the US via MARTTI (My Accessible Real-Time Trusted Interpreter), a stationary and hands-free video conferencing unit. -Language Access Network (LAN) provides immediate, reliable, secure, HIPAA-compliant, on-demand video interpreting for the Limited English Proficient and Deaf and Hard of Hearing patient populations 24 hours a day, 7 days a week in more than 210 languages. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Pharmacy Technician
      • Mar 2013 - Oct 2013

      Data entry and prepare medication for deliveries. Data entry and prepare medication for deliveries.

    • United States
    • Hospitals and Health Care
    • Pharmacy Technician
      • 2011 - Oct 2013

      Wal-mart’s Pharmacy • Process doctor’s prescriptions • Assist and support pharmacists in resolving transactions and re-supply of medications • Provide appropriate solutions to customer’s requests and demands • Answer/redirect phone calls to appropriate pharmacy personnel • Responsible for restocking of new and existing inventory • Highly knowledgeable with pharmacy brands of medication and their applications Wal-mart’s Pharmacy • Process doctor’s prescriptions • Assist and support pharmacists in resolving transactions and re-supply of medications • Provide appropriate solutions to customer’s requests and demands • Answer/redirect phone calls to appropriate pharmacy personnel • Responsible for restocking of new and existing inventory • Highly knowledgeable with pharmacy brands of medication and their applications

    • United States
    • Hospitals and Health Care
    • Vietnamese Interpreter
      • Feb 2003 - Oct 2011

      • Provide linguistic service to Vietnamese clients • Help clients fully understand medical provider’s instructions, diagnosis, prognosis, and vice versa • Direct and provide clients with health resources such as financial relief, meal plans, and WIC program • Advocate on behalf of clients regarding medical related issues • Provide linguistic service to Vietnamese clients • Help clients fully understand medical provider’s instructions, diagnosis, prognosis, and vice versa • Direct and provide clients with health resources such as financial relief, meal plans, and WIC program • Advocate on behalf of clients regarding medical related issues

    • Pharmacy Technician
      • Aug 2008 - Oct 2010

      Wal-mart’s Pharmacy • Process doctor’s prescriptions • Assist and support pharmacists in resolving transactions and re-supply of medications • Provide appropriate solutions to customer’s requests and demands • Answer/redirect phone calls to appropriate pharmacy personnel • Responsible for restocking of new and existing inventory • Highly knowledgeable with pharmacy brands of medication and their applications Wal-mart’s Pharmacy • Process doctor’s prescriptions • Assist and support pharmacists in resolving transactions and re-supply of medications • Provide appropriate solutions to customer’s requests and demands • Answer/redirect phone calls to appropriate pharmacy personnel • Responsible for restocking of new and existing inventory • Highly knowledgeable with pharmacy brands of medication and their applications

Education

  • Simmons University
    Master's degree, Clinical/Medical Social Work
    2015 - 2018
  • Rockhurst University
    BA, Psychology
    2005 - 2008

Community

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