Madelyn Swanson

Order Management Specialist at Vode Lighting LLC
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area, US

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Xoakin Rinaldi

If three words can describe an ideal job candidate (in my opinion), its proactive, intelligent and efficient, and Madelyn fits all three. I had the pleasure of working with Madelyn during our time together organizing the Social and Economic Justice Film Festival, where she was working as a representative of the Living Wage Coalition. She came at precisely the right time, and made a fundamental difference in the level of success the event ended up being. Anybody would be lucky to work with her.

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Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Order Management Specialist
      • Jun 2022 - Present

      -successfully onboarding new customers and projects to Vode’s ordering platform -ensuring customer needs and special requests are met in conformity with company policies-reviewing and drafting contracts and legal documents necessary for special projects - maintaining organized databases (Google Drive, Vode Sales System, Fishbowl)-adapting to new software roll-outs and navigating across multiple platforms-diagnosed technical issues within order management and documentation process and partnered with coordinating team and leadership to resolve -assisting with time-sensitive and unique management requirements of $500K+ projects -cross-trained in other departments to bring a multifaceted approach to customer service and support other teams

    • Festival Volunteer
      • Jan 2021 - Present

      -assisting with marketing campaigns for the 2nd and 3rd annual festival-creating graphics using GIMP for festival promotion - running festival social media (Facebook, Instagram, website) and outreach initiatives for small business support and advertisement -utilizing Microsoft teams to create group spreadsheets and coordinate committee meetings -organizing and leading bi-weekly committee meetings -assisting with marketing campaigns for the 2nd and 3rd annual festival-creating graphics using GIMP for festival promotion - running festival social media (Facebook, Instagram, website) and outreach initiatives for small business support and advertisement -utilizing Microsoft teams to create group spreadsheets and coordinate committee meetings -organizing and leading bi-weekly committee meetings

    • United States
    • 700 & Above Employee
    • Nanny
      • Aug 2021 - Jun 2022

    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant
      • Jan 2021 - May 2021

      Course: Performative Methods of Communication -helped the professor develop lesson plans and assignments -engaged one on one with students during weekly class meetings and via email -ran a class workshop on developing a media project through Canva media creation software Course: Performative Methods of Communication -helped the professor develop lesson plans and assignments -engaged one on one with students during weekly class meetings and via email -ran a class workshop on developing a media project through Canva media creation software

    • Intern
      • Jan 2021 - Apr 2021

      I had the pleasure of interning at San Francisco International Arts Festival. Through this internship opportunity, I was mentored in grant writing and wrote grant proposals to various organizations on behalf of SFIAF and its affiliated artists.-researched and developed grant proposals for various foundations on behalf of the festival-associated artists - maintained tracking system for proposals- fostered relationships with benefactors- worked closely with festival staff and artists to ensure grant objectives were met -personally assisted with over 10 grant proposals

    • United States
    • Construction
    • 300 - 400 Employee
    • Branch Manager
      • Feb 2020 - Oct 2020

      - personally responsible for $52,000 worth of sales revenue- 5th place in Northern California sales division for 2020- top 20 Nationwide lead recruiter- sourced leads through canvassing, direct marketing, phone prospecting, and online campaigns- created online marketing ads and video campaigns- held over 110 virtual and in person sales appointments- closing and objection handling- customer service and resolving issues- enforced Covid safe procedures to keep employees and clients safe

    • Barista
      • Aug 2019 - Mar 2020

    • Barista
      • Aug 2017 - Aug 2018

Education

  • San Francisco State University
    Bachelor's degree, Communication and Media Studies
    2019 - 2021
  • Diablo Valley College
    Associate of Arts - AA, Mass Communication/Media Studies
    2016 - 2019
  • Benicia High School
    High School Diploma
    2015 - 2017

Community

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