Madeline Soper
Customer Service Specialist at Karlie- Claim this Profile
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Topline Score
Bio
Matt Broadway
Madeline is hands down and fantastic human and professional. I hired Madeline to manage some of our most valuable client relationships and in short order she took ownership of her role and dived straight into her responsibilities and building close, trust based relationships with her clients. Madeline is a considered, bright and organized individual and I was particularly impressed with her diligence and attention to detail in every aspect of her work. I would have no hesitation in recommending Madeline to prospective employers or partners - she works incredibly well with her teammates and clients and would be an incredible addition to any client facing team.
Matt Broadway
Madeline is hands down and fantastic human and professional. I hired Madeline to manage some of our most valuable client relationships and in short order she took ownership of her role and dived straight into her responsibilities and building close, trust based relationships with her clients. Madeline is a considered, bright and organized individual and I was particularly impressed with her diligence and attention to detail in every aspect of her work. I would have no hesitation in recommending Madeline to prospective employers or partners - she works incredibly well with her teammates and clients and would be an incredible addition to any client facing team.
Matt Broadway
Madeline is hands down and fantastic human and professional. I hired Madeline to manage some of our most valuable client relationships and in short order she took ownership of her role and dived straight into her responsibilities and building close, trust based relationships with her clients. Madeline is a considered, bright and organized individual and I was particularly impressed with her diligence and attention to detail in every aspect of her work. I would have no hesitation in recommending Madeline to prospective employers or partners - she works incredibly well with her teammates and clients and would be an incredible addition to any client facing team.
Matt Broadway
Madeline is hands down and fantastic human and professional. I hired Madeline to manage some of our most valuable client relationships and in short order she took ownership of her role and dived straight into her responsibilities and building close, trust based relationships with her clients. Madeline is a considered, bright and organized individual and I was particularly impressed with her diligence and attention to detail in every aspect of her work. I would have no hesitation in recommending Madeline to prospective employers or partners - she works incredibly well with her teammates and clients and would be an incredible addition to any client facing team.
Experience
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Karlie
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Wholesale
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1 - 100 Employee
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Customer Service Specialist
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Aug 2022 - Present
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Remesh
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United States
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Market Research
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1 - 100 Employee
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Account Specialist
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Apr 2022 - Sep 2022
• Collaborated in a cross-functional team to bring in new business and expand existing accounts for the organization. • Managed subscription and strategic accounts at the project level as a primary point of contact. • Assisted in driving growth within subscription-based clients. • Worked closely with Strategic Account Managers (SAM)/Account Executives (AE), Project Management (PM), and Customer Success (CS) to come up with successful strategies of growth and attach on an account by account basis with active internal communications and planning. Show less
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Property Manager
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Mar 2020 - Apr 2022
• Managed the monthly rent, late rent, evictions on over 90 residential properties. • Responsible for all leases, whether it is new leases, lease renewals, and various agreements. • Created leads and worked with current residents to add additional properties into the team’s portfolio. • Responsible for coordinating all maintenance and service requests for each of the properties. • Managed the monthly rent, late rent, evictions on over 90 residential properties. • Responsible for all leases, whether it is new leases, lease renewals, and various agreements. • Created leads and worked with current residents to add additional properties into the team’s portfolio. • Responsible for coordinating all maintenance and service requests for each of the properties.
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Dynata
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United States
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Market Research
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700 & Above Employee
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Consulting & Investment Research Account Manager
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Nov 2018 - Mar 2020
• Interacted with customers and clients on daily basis to help them meet their overall research objectives. • Responsible for creating and delivering quotes to clients and coordinate with the operations team to transition accepted quotes into field surveys. • Responded to customers’ needs in a timely manner with thoughtful and proactive communication. • Supported account directors with incoming requests or projects that support the overall account target goals. • Interacted with customers and clients on daily basis to help them meet their overall research objectives. • Responsible for creating and delivering quotes to clients and coordinate with the operations team to transition accepted quotes into field surveys. • Responded to customers’ needs in a timely manner with thoughtful and proactive communication. • Supported account directors with incoming requests or projects that support the overall account target goals.
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Keller Williams Realty, Inc.
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United States
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Real Estate
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700 & Above Employee
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Agent Service Coordinator at Keller Williams North Collin County
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Jun 2016 - Oct 2018
• Responsible for leading the onboarding process for both new real estate agents, experienced agents, and teams alike. Helped with recruiting real estate agents and following up on prospects. Facilitated and lead all new agent orientations and get real estate agents technology set up properly • Started and maintained a vendor program throughout the company. Coordinated and oversaw the logistics of company events monthly/annually. • Responsible for leading the onboarding process for both new real estate agents, experienced agents, and teams alike. Helped with recruiting real estate agents and following up on prospects. Facilitated and lead all new agent orientations and get real estate agents technology set up properly • Started and maintained a vendor program throughout the company. Coordinated and oversaw the logistics of company events monthly/annually.
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Project Manager
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Jun 2014 - Jun 2016
Handle contracts for contractors, billing and invoicing for the company, track accounts receivable, and keep track of daily paper work for each project (daily reports and testing documents). Handle contracts for contractors, billing and invoicing for the company, track accounts receivable, and keep track of daily paper work for each project (daily reports and testing documents).
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Sunglass Hut
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Italy
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Associate
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May 2012 - May 2014
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Education
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2010 - 2014
University of Mississippi
Bachelor of Science (B.S.), Communication Sciences and Disorders, General
Community
