Experience

West Coast Medical Resources, LLC
• United States
• Medical Device
• 1 - 100 Employee
• Public Relations and Content Marketing Specialist

  • Jun 2023 - Present


Self-employed

• Real Estate
• 1 - 100 Employee

• Social Media Manager and Content Creation

  • Oct 2020 - Present

  As the proprietor of my own social media management business, I excel in a multifaceted role that encompasses various aspects of online presence enhancement: -Spearheaded and supervised product photoshoots exclusively designed for captivating Instagram posts. -Demonstrated creativity and finesse by both crafting and curating engaging social media content. -Kept abreast of the ever-evolving landscape of social media technology and platforms to ensure my clients stay at the… Show more As the proprietor of my own social media management business, I excel in a multifaceted role that encompasses various aspects of online presence enhancement: -Spearheaded and supervised product photoshoots exclusively designed for captivating Instagram posts. -Demonstrated creativity and finesse by both crafting and curating engaging social media content. -Kept abreast of the ever-evolving landscape of social media technology and platforms to ensure my clients stay at the forefront of digital marketing trends. -Leveraged exceptional written and verbal communication skills to effectively engage and connect with the target audience. -Strategically developed content tailored to unlock each client's full potential in the digital sphere. -Expertly harnessed the power of essential applications, including Later, Canva, and Quickbooks, to optimize social media campaigns and business operations. In my role, I take pride in delivering comprehensive social media solutions that empower businesses to thrive in the digital age. Show less



TrueFire

• United States
• E-Learning Providers
• 1 - 100 Employee

• Social Media Manager and Marketing Coordinator

  • Jun 2022 - Feb 2023

  At TrueFire, an online platform dedicated to guitar enthusiasts, I assumed responsibility for managing our various social media channels, spearheading a significant increase in our follower counts: TikTok: Elevated from 18,000 to 32,000 followers Instagram: Expanded from 30,000 to 40,000 followers YouTube: Enhanced from 470,000 to 493,000 subscribers Twitter: Grew from 15,500 to 16,200 followers In addition to these achievements, I played a pivotal role in our online presence… Show more At TrueFire, an online platform dedicated to guitar enthusiasts, I assumed responsibility for managing our various social media channels, spearheading a significant increase in our follower counts: TikTok: Elevated from 18,000 to 32,000 followers Instagram: Expanded from 30,000 to 40,000 followers YouTube: Enhanced from 470,000 to 493,000 subscribers Twitter: Grew from 15,500 to 16,200 followers In addition to these achievements, I played a pivotal role in our online presence by designing captivating social media graphics, including memes and engaging static images. I innovated by crafting exclusive video content for each course and song launch, catering to the evolving trends in the industry. I remained committed to creating educational videos to keep our audience informed and engaged. Moreover, I facilitated the seamless launch of new courses, making them available for pre-order and ensuring their timely release. My daily responsibilities included posting a feed post and reel on Instagram, sharing three TikTok videos, and publishing 5-10 sample YouTube videos with each course launch after flipping the course LIVE using AirTable. Show less



BeniComp Health Solutions

• United States
• Insurance
• 1 - 100 Employee

• Marketing Coordinator and Communications Specialist

  • Oct 2021 - Jun 2022

  As a Marketing and Communications Specialist at a leading healthcare insurance provider, I excelled in a dynamic role that encompassed a range of impactful responsibilities: -Orchestrated all external and internal email and text communications, fostering seamless connections between our internal teams and valued clients. -Crafted visually engaging graphics for Health Coaching and Health Screening initiatives, ensuring our messaging was not only informative but also visually… Show more As a Marketing and Communications Specialist at a leading healthcare insurance provider, I excelled in a dynamic role that encompassed a range of impactful responsibilities: -Orchestrated all external and internal email and text communications, fostering seamless connections between our internal teams and valued clients. -Crafted visually engaging graphics for Health Coaching and Health Screening initiatives, ensuring our messaging was not only informative but also visually compelling. -Demonstrated my strategic prowess by developing a customized Communications Plan every month, meticulously tailored to meet the specific needs of our diverse client base. -Engaged in a data-driven approach by diligently monitoring Key Performance Indicators (KPIs) related to our company's communication efforts on a monthly basis, thus optimizing our strategies for ongoing success. -Took ownership of enhancing our online presence by regularly updating landing pages and websites to provide clients with the most up-to-date and relevant information. Show less



IMAGINiT Technologies

• United States
• Software Development
• 200 - 300 Employee

• Customer Advocate

  • Aug 2020 - Oct 2021

  Tampa, Florida, United States As a dedicated Customer Advocate at IMAGINiT, a premier Autodesk software resell platform, I contributed to our mission by undertaking the following key responsibilities: -Regularly generated insightful reports on activated software, providing essential data-driven insights for informed decision-making. -Elevated the client experience by delivering top-tier customer service, addressing inquiries, and resolving concerns with a commitment to excellence. -Actively contributed… Show more As a dedicated Customer Advocate at IMAGINiT, a premier Autodesk software resell platform, I contributed to our mission by undertaking the following key responsibilities: -Regularly generated insightful reports on activated software, providing essential data-driven insights for informed decision-making. -Elevated the client experience by delivering top-tier customer service, addressing inquiries, and resolving concerns with a commitment to excellence. -Actively contributed to bolstering customer retention rates by consistently striving to create exceptional and memorable customer interactions. -Demonstrated exceptional organizational skills and adeptly prioritized tasks to ensure the prompt and efficient completion of assignments. -Operated with meticulous attention to detail, promptly identifying and addressing projects that required immediate attention. -Implemented effective communication strategies, utilizing tools such as ProteusEngage, Connect & Sell, Fuze, and more, to deliver actionable best practices to our valued customers. -Successfully managed a high volume of outbound customer service calls (20+ daily) to clients, providing essential support related to software and their associated purchases. -Displayed a sharp ability to identify and uncover opportunities for expansion, collaborating seamlessly with the sales team to nurture growth prospects. In this role, I played an instrumental part in enhancing customer satisfaction, optimizing operational efficiency, and fostering better client relationships as a whole. Show less



Public Relations Student Society of America (PRSSA)

• United States
• Public Relations and Communications Services
• 200 - 300 Employee

• PRSSA Vice President

  • Aug 2019 - Aug 2020

  United States

• Social Media Coordinator/Event Planning

  • Jan 2019 - May 2020

  Carbondale, Illinois, United States



Giant City Lodge & Restaurant

• United States
• Hospitality
• 1 - 100 Employee

• Server

  • Sep 2018 - May 2020

  Makanda, Illinois, United States During my college years as a student-athlete, I gained valuable experience in the service industry while serving guests across Southern Illinois. In this role, I not only had the opportunity to showcase our menu but also honed essential skills that have proven invaluable in my professional journey. This experience taught me the art of effective communication, strengthened my ability to build strong team bonds, and provided me with the resilience to gracefully navigate high-pressure situations… Show more During my college years as a student-athlete, I gained valuable experience in the service industry while serving guests across Southern Illinois. In this role, I not only had the opportunity to showcase our menu but also honed essential skills that have proven invaluable in my professional journey. This experience taught me the art of effective communication, strengthened my ability to build strong team bonds, and provided me with the resilience to gracefully navigate high-pressure situations during each shift. Show less



Spitting Image Boutique and Gifts

• Marketing Intern

  • Aug 2019 - Nov 2019

  Marion, Illinois During my internship, I took the initiative to design a website for a local store, complementing it with an engaging promotional video showcasing their latest arrivals. Leveraging Weebly, I meticulously curated content by categorizing and detailing each product. The highlight of this project was the creation of a captivating 2-minute video, skillfully compiling 64 video clips. You can view this multimedia video within the website link provided below.



Logan Primary Care

• United States
• Hospitals and Health Care

• Marketing Internship

  • Feb 2019 - Apr 2019

  Herrin, Illinois During my internship, I had the opportunity to develop three distinct WordPress websites for our organization, each catering to a different pharmacy location. Additionally, I engaged with clients to discuss strategies for promoting their respective pharmacies. While these websites serve three distinct locations, you can conveniently access all of them through the website menu.