Maddie Radcliff

Deputy Director at Benson Theatre Omaha
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha, Nebraska, United States, US

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Experience

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Deputy Director
      • Jun 2023 - Present

      Omaha, Nebraska, United States

    • Administrative Specialist
      • Mar 2023 - Jun 2023

      6054 Maple Street

    • United States
    • Graphic Design
    • 1 - 100 Employee
    • Content Writer
      • Sep 2022 - Present

      Remote Produce creative, enriched content and copy for several clients including category pages, articles, blog posts, and FAQ pages. Currently writing for eCommerce seller platform, DIY sites, and pest control.

    • United States
    • Retail
    • 500 - 600 Employee
    • Product Copy Specialist
      • Mar 2022 - Oct 2022

      Omaha, Nebraska, United States Produced quality SEO-focused product copy content for a wide range of items across several channels and marketplaces, resolved issues and updated previous content for client optimization. Cross-trained in content enrichment. Co-chair of the Content Team Culture Committee. Member of the Profession Women Rising network. Nominee for Retail Operations Impact Award. Selected for September 2022 Emerging Leaders Program.

    • Director Of Operations
      • Nov 2020 - Sep 2021

      Omaha, Nebraska, United States Contracted for a limited time to manage the scaling of business by creating and implementing policies, procedures, and operations that would allow continued growth. Created multiple excel tracking sheets, set up professional accounts on various platforms, managed the data entry of daily operations and finances, wrote copy, advertisement, and social media posts (including real estate copy), and managed meetings and meeting minutes weekly.

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Administrative Office Specialist
      • Jan 2020 - May 2021

      Omaha, Nebraska, United States Worked project to project helping with data entry, spreadsheet building, communication content, and blog post editing.

    • Assistant Director & Office Manager
      • Jan 2014 - Mar 2020

      Omaha, NE Reinvented unparalleled customer service standards, interviewed & hired qualified personnel, tested, verified, and directly influenced the building of two separate software & website platforms, resolved staff needs (as a single-person HR department) and customer disputes with a genuine focus and desire to do what is best. Created schedules for 100+ employees traveling to 40 locations in a 4 month period, managed live events from start to finish, performed billing and collection, redesigned… Show more Reinvented unparalleled customer service standards, interviewed & hired qualified personnel, tested, verified, and directly influenced the building of two separate software & website platforms, resolved staff needs (as a single-person HR department) and customer disputes with a genuine focus and desire to do what is best. Created schedules for 100+ employees traveling to 40 locations in a 4 month period, managed live events from start to finish, performed billing and collection, redesigned company handbook, positional manuals, and over 50 email templates still in use. Wrote all communications, copy, and social media content. A lion-hearted member of the office staff who implemented dozens of new procedures to maintain excellence in a saturated field. Show less

    • Writer & Producer
      • Jun 2015 - Aug 2019

      Greater Omaha Area Produced four original plays, serving alternatively as writer, director, or producer. Created social media copy and content. Managed delivery of digital content and pre-show slides. Wrote actor bios and show summaries. Presented at UNO’s Theatre Lab about involvement in local arts. Produced videos and podcast episodes.

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Teaching Artist
      • Sep 2016 - Feb 2018

      Omaha, NE

Education

  • Metropolitan Community College
    Creative Writing
    2007 - 2009
  • University of Nebraska at Omaha
    Fine Arts
    2005 - 2006

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