Administrative Assistant

• May 2022 - Present

Administrative Assistant

• Aug 2019 - Nov 2021

-Help create and organize new workflow systems for our department. -Work closely with the HR department, submitting and creating position/hiring forms.-Review and approve payroll timesheets for 30 part-timers. -Manage the office front desk and greet students who come into the office.-Order and keep track/inventory of office supplies. -Place all maintenance request orders for the office and follow-up if needed.-Organize calendar for supervisor.-Perform student outreach for CNA, PAR, and PCT programs.-Order and keep track of supplies for the different classes that run.-Organize students’ information on excel spreadsheets. -Work closely with the finance department of the school to make sure invoices were paid on a timely manner.-Assist contractors and vendors with any issues or concerns.-Create excel spreadsheets to track status of invoices/checks.-Keep track of budgets for our four main accounts.

Associate/Customer Service Rep

• Mar 2018 - Aug 2019

-Pick up an average of 30 calls a day while assisting with multiple patient issues in regards to enrollment and eligibility-Process an average of 60 claims a day and approve/deny for reimbursement -Answer inquiries regarding claim submissions, check reimbursements, and technology issues-Chosen as a representative for the Field Rep. Line due to exquisite customer service -Train new employees to familiarize them with the company’s rules, regulations and customer service-Review and guide patients through the enrollment process of our program -Constantly adapting to changing program and processing rules in a fast-paced working environment -Advocate on behalf of patients by escalating claims

EOF Office Assistant

• Apr 2017 - Mar 2018

-Assist counselors in Equal Opportunity Fund (EOF) program with student inquiries and concerns-Propose and implement ideas for college events (organize and teach workshops)-Interact with students and direct them to resources on campus-Plan and market student activities to increase awareness of EOF program -Assist counselors in Equal Opportunity Fund (EOF) program with student inquiries and concerns-Propose and implement ideas for college events (organize and teach workshops)-Interact with students and direct them to resources on campus-Plan and market student activities to increase awareness of EOF program

Front Desk Receptionist

• Sep 2011 - Mar 2018

- Schedule new and existing patients - Obtain insurance information regarding patients- Set up rooms for patients - Provide compassionate and empathic care towards all patients - Answer phones- Create and organize patients charts- Support with billing new and follow-up patients - Schedule new and existing patients - Obtain insurance information regarding patients- Set up rooms for patients - Provide compassionate and empathic care towards all patients - Answer phones- Create and organize patients charts- Support with billing new and follow-up patients

Intern

• Jan 2016 - Apr 2016

- Performed research on charities- Placed products into Shopify- Put information into Solovue - Organized and prepared bracelets for shipping - Performed research on charities- Placed products into Shopify- Put information into Solovue - Organized and prepared bracelets for shipping

Office Assistant

• Aug 2014 - Dec 2015

-Filed and organized incoming invoices -Created backup files for Account Payable-Daily clerical duties -Filed and organized incoming invoices -Created backup files for Account Payable-Daily clerical duties