Experience

EmPower HR

• United States
• Human Resources
• 1 - 100 Employee

• Benefits Specialist

  • Oct 2021 - Present

  - Eligibility management - updates, discrepancies and termination notices- Carve-out Benefit Administration: carrier enrollments, deletions, changes and communications- Open Enrollment support - including, but not limited to, assisting in client decisions, communication to employees, managing enrollments with carriers and brokers and audits- Assisted with escalated employee inquiries as it relates to their employee benefits- Benefit Billing Audits- COBRA coordination with TPA's- Serve as an escalated point of contact and subject matter expertise for benefit issues regarding items like enrollment, coverage, claims, premium discrepancy, billing, etc.- Provide HR Business Partners and service teams with necessary documentation necessary for participants such as SBCs, Summary Plan Descriptions, etc. for Open Enrollments and new client implementations- Process member-level insurance coverage enrollments, changes, terminations, and COBRA processing using vendor portals for lines of coverage in which EmPower HR’s preferred broker partner is not the broker of record.- Guide new clients through health and welfare benefit program implementations. This includes but is not limited to; discovery, strategic consulting to clients pertaining to plan options and cost, leveraging broker relationships, documenting client elections, communicating to internal teams about plan and open enrollment and instructing teams on set up, ensuring successful open enrollment and/or creating benefit census to import, and ensuring the on-going servicing of the client is successful. Show less

• Human Resources Administrator

  • Feb 2020 - Oct 2021

  - Assisted with onboarding/ post-onboarding support - including background checks and benefit enrollment for all new employees- Served as first point of contact for any HR related inquiries including by not limited to - payroll, benefits, employee relations, handbook clarification, unemployment and technology issues. - Trained and mentored new hires and served as a point of contact for internal escalations



Experis

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior IT Recruiter

  • Jun 2018 - Nov 2019



Strategic Resources, Inc

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Mar 2018 - Jun 2018



Experis

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Technical Recruiter

  • Oct 2015 - Feb 2018