Experience

ProcurementIQ

• United States
• Market Research
• 1 - 100 Employee

• Senior Client Relationship Manager

  • Aug 2016 - Present

  ProcurementIQ's research reports provide sourcing professionals with valuable insight and analysis on hundreds of goods and services. Our online suite hosts the world’s largest indirect procurement research collection: 1000+ standardized, off-the-shelf, category-specific reports in a centralized, online platform. These reports contain robust, credible, consistent, and up-to-date market research and analysis that provides compelling insight into the hard-to-find key market characteristics that enhance buyer leverage and decision-making abilities. The ProcurementIQ solution can be custom-tailored to help procurement departments with small, medium or large indirect costs: - reduce costs by gaining front-end leverage through credible forecasting/robust market data - expedite decision-making capabilities - develop effective category strategies with business units - enhance credibility with key internal stakeholders - win spend under management by getting involved from the initial stages - manage and plan future spending - benchmark suppliers - mitigate risk early on in the supply chain Research shows that the majority of savings typically occur during the initial phases of the buying process. It is at this crucial stage where ProcurementIQ's reports provide the price trend analysis, supplier bench-marking, negotiation scripting and product or service profiling that can be used with internal spend analysis to significantly reduce costs and improve the bottom line. ProcurementIQ's research collection also gives staff the added benefit of a centralized and constantly updated online knowledge center, which can be used to enhance and benchmark existing knowledge. The entire solution is available online with the ability to download reports or use the web-based interface for a more efficient means of accessing the analysis. Show less



IBISWorld

• Australia
• Market Research
• 300 - 400 Employee

• Client Relations Manager

  • Jan 2015 - Aug 2016



Sensis

• Australia
• Advertising Services
• 700 & Above Employee

• Media Account Manager - White Pages

  • Oct 2012 - Jun 2014

  Role:- Sell both print and online solutions to businesses based on their needs- Responsible for a $1.2 million workload- Responsible for building long term trusting relationships- Ran various workshops for other sales teams to improve their resultsSelected Achievements: - Finished at 107.91% to my overall target in June 2013- Won an overseas incentive trip to Tahiti for being in the top 5% of all sales staff across Sensis- Achieved various awards for receiving the highest revenue within specific months- Consistently achieved high customer satisfactions scores and Net Promoter Score results Show less

• Media solutions consultant - White Pages

  • Nov 2011 - Sep 2012

  Role:- Sold both print and digital solutions to businesses based on their needs- Responsible for building long term trusting relationships- Ran various workshops for other sales teams to improve their resultsSelected Achievements: - Was 236.76% to target and was number 1 sales consultant within the Media Solutions Consultant channel in the first quarter beginning July 2012 prior to being promoted- Consistently achieved high customer service satisfaction results with multiple 10's- Received multiple sales awards for achieving the most revenue within my sales channel- Mentored a sales consultant who was in the bottom 5% of sales staff, who as a result of my mentoring and support, finished in the top 5% and was awarded an overseas incentive trip in June 2013 Show less

• Sales Support Specialist - White Pages

  • Nov 2010 - Nov 2011

  Role:- Assisted sales staff with their enquiries- Consistently over achieved online processing KPI's- Ran online workshops for sales consultants informing them on how to sell digital solutions and then process them- Assisted sales managers in training their sales consultants around digital solutions

• Lead Acquisition – Yellow Pages

  • Dec 2009 - Nov 2010

  Role: - Using various print and digital sources, generated sales leads for Sales consultants- Consistently met the quotation of 25 leads per day