Madeleine Dölling

Tourism Development Consultant at Latitude Craft Chocolate
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Contact Information
Location
Uganda, UG
Languages
  • English Native or bilingual proficiency
  • Swedish Native or bilingual proficiency
  • Spanish Elementary proficiency

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Maria Backlund

I had the pleasure to work with Madeleine for the past half year and I’m sad to see that she’s about to leave EF. She is an excellent project and online marketing manager, extremely helpful and has taken on all of my markets requests with maximum professionalism and always with a positive attitude. Madeline is not only determined to always deliver by deadline but also to do so with high quality attention which is a characteristic that distinguish her. She has in-depth knowledge of the online marketing environment and I would recommend her for a position in the Industry anytime!

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Experience

    • Uganda
    • Food & Beverages
    • 1 - 100 Employee
    • Tourism Development Consultant
      • 2020 - Present

      Development and implementation of tourism program for a chocolate company in Uganda with the aim to educate foreign consumers, create industry and brand awareness and develop a sustainable and innovative tourism model. Scope of work: itinerary development, logistics planning, supplier identification, coordination of finance, permits and bookings, and customer service. Development and implementation of tourism program for a chocolate company in Uganda with the aim to educate foreign consumers, create industry and brand awareness and develop a sustainable and innovative tourism model. Scope of work: itinerary development, logistics planning, supplier identification, coordination of finance, permits and bookings, and customer service.

    • Netherlands
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Consultant
      • Nov 2017 - May 2020

      Travel Consultant for leading Destination Management Company in Uganda, focusing on attracting inbound travel to 8 destinations in East Africa. Responsibilities included sales, marketing and product development. Travel Consultant for leading Destination Management Company in Uganda, focusing on attracting inbound travel to 8 destinations in East Africa. Responsibilities included sales, marketing and product development.

    • Online Marketing Consultant
      • Jun 2015 - Sep 2017

      Developed and implemented marketing strategies and campaigns to boost tourism recovery in post-disaster Nepal. This included destination marketing, brand development, cross-platform content creation, online advertisement, awareness campaigns and capacity building trainings. Developed and implemented marketing strategies and campaigns to boost tourism recovery in post-disaster Nepal. This included destination marketing, brand development, cross-platform content creation, online advertisement, awareness campaigns and capacity building trainings.

    • Education Management
    • 1 - 100 Employee
    • Online Marketing Manager
      • Oct 2012 - Nov 2014

      • Provided strategic leadership and training on digital marketing activities for 7 European markets and 40 language schools around the world at a leading travel and education company.• Managed the company's social media platforms, including creating audience-segmented content and engaging with a thriving online community of over two million followers across Facebook, Twitter and Instagram. • Project managed global marketing campaigns involving tech, design and sales stakeholders. Show less

    • Assistant Manager International Sales Center
      • Jul 2010 - Sep 2012

      Managed daily operations of an in-house contact center which provided sales support to various EF markets in Europe and Latin America. Work involved hiring, training and managing staff, processing salaries, organizing work schedules and assessing work performance.

    • United Kingdom
    • Business Supplies & Equipment
    • 1 - 100 Employee
    • Project Manager
      • Nov 2008 - Jul 2010

      Facilitated translation services for international pharmaceutical companies. Work included procuring relevant linguists, negotiating and coordinating project budgets and timelines, securing timely deliveries and assuring quality in line with the company's ISO policy. Facilitated translation services for international pharmaceutical companies. Work included procuring relevant linguists, negotiating and coordinating project budgets and timelines, securing timely deliveries and assuring quality in line with the company's ISO policy.

Education

  • King's College London
    Master of Arts - MA, Tourism and Development
    2016 - 2017
  • Squared Online
    Online Marketing Certification, Digital Communication and Media/Multimedia
    2014 - 2015
  • Lunds universitet
    Bachelor's Degree, Political Science
    2004 - 2008

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