Experience

Mountain Heights Academy
• United States
• Primary and Secondary Education
• 1 - 100 Employee
• English Teacher

  • Jul 2020 - Present

Pleasant Grove Junior High School
• English Teacher

  • Aug 2018 - Jul 2020


Wisegate

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Associate Editor

  • Mar 2015 - Mar 2016

  Project management of editorial and member services teams. Coordinating meetings for employees of Wisegate as well as members of the Wisegate community (high level IT and Information Security professionals). Implementation of new technologies used for organization and scheduling. Track progress of the teams' work and assuring deadlines are met. Scheduling and managing live events for members. Interacting with members to coordinate and plan live events. Depended upon by all employees in the organization for help on a variety of projects. Show less



Response Marketing Group

• United States
• Advertising Services
• 1 - 100 Employee

• Sales Agent

  • Sep 2012 - Jan 2013

  Answering all inbound calls inquiring about our services. Edit customer call scripts. Handle any upset customers on inbound and outbound calls. Answer questions quickly and efficiently under stress. Maintain friendly tone with angry customers. Answering all inbound calls inquiring about our services. Edit customer call scripts. Handle any upset customers on inbound and outbound calls. Answer questions quickly and efficiently under stress. Maintain friendly tone with angry customers.



Newport Sports & Fitness Club, L.C.

• United States
• Spectator Sports
• 1 - 100 Employee

• Receptionist

  • Aug 2010 - Nov 2011

  Handle all customer-facing interaction, including front desk, phone inquiries and vendor calls. Maintain professional look of the gym. Maintain membership database, data tracking software, and financials. Write and edit customer communications, including emails and letters. Handle all customer-facing interaction, including front desk, phone inquiries and vendor calls. Maintain professional look of the gym. Maintain membership database, data tracking software, and financials. Write and edit customer communications, including emails and letters.