Experience

Centigo

• Business Consulting and Services
• 100 - 200 Employee

• Partner

  • Jul 2021 - Present

  Stockholm, Stockholm, Sverige Partner at Centigo and responsible for Centigos business area "Innovation & Growth". We are a partner to our customers in driving innovation and growth. We help to succeed in building new offerings and new business models. We work with customers to further develop their customer experience through insights and efficient digital tools, in order to increase loyalty and profitability.

• Business Director

  • Oct 2019 - Jul 2021

  Stockholm, Sverige Responsible for Centigos Business Unit "Change and Customer Excellence". We deliver consultancy services within the area of change management and customer insight driven business development.

• Manager and management consultant

  • Oct 2010 - Oct 2019

  Stockholm, Sweden Manager and management consultant working within the CRM area. Managing a team of consultants and also developing consultancy services within the sales, marketing and customer service area. Sample projects: - Project manager for loyalty program - Development of customer development plans - Customer insight analysis and retention program



Connecta AB

• Business Consulting and Services
• 1 - 100 Employee

• Management Consultant

  • Jan 2005 - Sep 2010

  Management Consultant specialized within the area of CRM. Sample projects: - CRM strategy - CRM process development and requirement specification - CRM system implementation



Front Capital Systems - Sungard

• Product Specialist

  • Dec 2004 - Dec 2005

  Product Specialist for FRONT ARENA trading platform. Assisting sales staff with product expertise in sales cases throughout Europe. Responding to RFI's, product demonstrations and pre studies. Consulting in implementation projects.



Front Capital Systems -Sungard

• Project Manager

  • Aug 2001 - Dec 2004

  Stockholm Project Manager for implementing FRONT ARENA - trading system- in Sweden, Germany and Switzerland.



Front Capital Systems - Sungard

• Client Manager

  • Sep 1999 - Aug 2001

  Stockholm, Sweden Client Manager for investment banks in the Nordics and Switzerland. Assisting clients in developing their business using the FRONT ARENA trading platform.



Bridge Information Systems

• Financial Services
• 1 - 100 Employee

• Customer Support Exective

  • Jan 1998 - Sep 1999

  Stockholm, Sweden Training and customer support for banks and financial institutions in the Nordics using Bridge Information System.



SEB

• Sweden
• Banking
• 700 & Above Employee

• Bank employee

  • Jan 1996 - Jan 1998

  Part time job during university studies at one of the largest SEB offices in Stockholm city.