Madeleine Ackos
Associate Product Owner - FastBridge at FastBridge - Illuminate Education- Claim this Profile
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English Native or bilingual proficiency
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Dutch Native or bilingual proficiency
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French Limited working proficiency
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American Sign Language Elementary proficiency
Topline Score
Bio
Credentials
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Efficient Time Management
LinkedInJun, 2020- Nov, 2024 -
Leadership: Practical Skills
LinkedInJun, 2020- Nov, 2024 -
Writing a Marketing Plan
LinkedInApr, 2020- Nov, 2024
Experience
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FastBridge - Illuminate Education
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United States
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E-learning
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1 - 100 Employee
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Associate Product Owner - FastBridge
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May 2022 - Present
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Customer Support Manager
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Jun 2019 - Present
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Assessment Specialist
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Mar 2018 - Jun 2019
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Hartendief Vintage
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Leiden
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Employee
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May 2017 - Sep 2017
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Concordia Language Villages
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Education Administration Programs
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100 - 200 Employee
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Resident Assistant for the English Language Village
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Jul 2016 - Aug 2016
As an employee with Concordia Language Villages, I was responsible for the English language immersive weekend and evening programs for English-learning college students. I also assisted with dorm living and classroom field trips. As an employee with Concordia Language Villages, I was responsible for the English language immersive weekend and evening programs for English-learning college students. I also assisted with dorm living and classroom field trips.
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vidaXL
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Netherlands
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Software Development
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400 - 500 Employee
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Dutch and English Customer Service Representative
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Nov 2015 - Jan 2016
Customer service representative for both the Dutch and English teams. I was responsible for answering emails and phone calls and to assist customers with returning products, or any other issues. For the English team, I specialized in dealing with eBay and cases. Customer service representative for both the Dutch and English teams. I was responsible for answering emails and phone calls and to assist customers with returning products, or any other issues. For the English team, I specialized in dealing with eBay and cases.
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Nanny
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Minneapolis, MN; Paris, France; Annecy, France.
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Live-in and part-time nanny
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Aug 2013 - Aug 2015
Cared for the child, Oscar, from the time he was six months of age at his parents' home in Minneapolis. Travelled with the family twice; both times to France. 1st time, one month in Paris, May 2014. 2nd time, 2 weeks in Annecy in August of 2015. Cared for the child, Oscar, from the time he was six months of age at his parents' home in Minneapolis. Travelled with the family twice; both times to France. 1st time, one month in Paris, May 2014. 2nd time, 2 weeks in Annecy in August of 2015.
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Beadhive
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United States
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Sales Associate and Teacher
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Jun 2011 - May 2015
Employee, teacher and jewelry designer at this bead store. I was a teacher and designer of classes, and created earrings, necklaces and bracelets that were sold at the shop. I also assisted customers in the design and assembling of their individual pieces, as well as repaired broken jewelry. Employee, teacher and jewelry designer at this bead store. I was a teacher and designer of classes, and created earrings, necklaces and bracelets that were sold at the shop. I also assisted customers in the design and assembling of their individual pieces, as well as repaired broken jewelry.
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Education
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Leiden University
Master’s Degree, English Language and Linguistics -
University of Minnesota-Twin Cities
Bachelor’s Degree, Linguistics -
Washburn High School
High School