Maddy Davis
Assistant Program Manager at Atlanta Swim Academy- Claim this Profile
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English Native or bilingual proficiency
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Japanese Limited working proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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Infant Toddler Instructor
USSSAMay, 2022- Oct, 2024 -
Certified Barista
Batdorf & Bronson Coffee Roasters / Dancing Goats Coffee BarsJul, 2017- Oct, 2024 -
American Red Cross Lifeguard Certificate
American Red CrossDec, 2021- Oct, 2024 -
CPR & AED
American Red CrossDec, 2021- Oct, 2024 -
Starfish Aquatics Institute Swim Instructor Certificate
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Experience
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Atlanta Swim Academy
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United States
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Recreational Facilities
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1 - 100 Employee
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Assistant Program Manager
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Oct 2021 - Present
• Developing and issuing new company policies, operational plans, materials, curriculum, and protocols • Upholding and upgrading program content • Analyzing enrollment trends and building/editing classes to meet customer needs • Interim HR Manager: recruiting, onboarding, counseling, documentation verification, etc • Instructional design; creation of faculty training materials and online training • Graphic design; creation of marketing materials • New hire & ongoing training • Leadership coaching, nurturing, and improvement • Quality control of lessons: daily audits of safety, accuracy, time management, effectiveness, and fun • Teaching lessons and assisting instructors • Identifying risks and developing mitigation plans • Managing staff scheduling, time-clocks, attendance • Administrative assistance: customer service, class scheduling, retail • Resident stroke technique expert • Independently coordinating, creating, and presenting mandatory in-house developmental sessions • Writing daily and weekly staff update emails; building templates for each department • Employee outreach: spearheading staff events, auditing and attending to morale • Streamlining general operations and software practices • Communicating with software providers to add features and improve user experience • Software: iClass Pro, SubItUp, Google Office, Microsoft Excel, Indeed, CareerPlug, OneTeam360, Trello, Text Request, Fabric, TalentLMS, Tango, Canva, Photoshop Show less
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Upwork
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Freelance Content Creator
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Jan 2018 - Present
I provide ad copy, SEO copy, editing, storyboard proofing, web content, social media content, creative writing, listicles, articles... well, you get it. My academic background in cognitive neuroscience supplied me with the skills needed to write professionally and scientifically, while my experience as a performer and music manager has gifted me with social media stratagem and personable marketing prowess. I love to play with words, but I'm passionate about *winning* with words: that means clients, sales, investments, and even just clicks. A win for me is a win for you! Show less
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Freelance Proofreader
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2018 - Jun 2023
Trouble with copy? Editorial need editing? Resume too blasé? Whether you're worried about how you come off in an important email, afraid your thesis will be flagged for improper citations, or just sick of rereading the content you've spent weeks writing—run it by me! I can slay superfluous content in the blink of an eye, and you won't even notice it's gone. I can make a resume look so strong that you'll check yourself for abs. I can put tired words to rest, tone tone, bedazzle with proper punctuation... most importantly, I will never alter your voice. All edited scripts are returned in threes: you'll receive the original, a second copy highlighting all changes, and the newly improved revision. Show less
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Performer and Manager
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Oct 2014 - May 2021
Our music can be found on every streaming service available and has over 6 million plays on Spotify alone. We have also appeared on celebrity playlists, including DangerDoom’s “Danger Mouse Jukebox.” • Founder, manager, and performer in the band Fantasy Guys. • Monitored success trends and analyzed data to optimize streaming accessibility. • Liaison to agents, journalists, and record labels. Scheduled calls and meetings. Negotiated contracts. • Oversaw production of music. Worked with our engineer to record and master tracks. • Created and managed budgets for travel, equipment, and project expenses. •Scheduled live performances, negotiated payments and riders. • Secured venues, lodging, and equipment for tours. • Networked to help build fanbase and allies. • Responded to fan mail. • Designed and distributed merchandise. • Scheduled photoshoots and promotional events. • Maintained website. Responded to queries and fan mail. • Helped obtain Fantasy Guys' LLC. • Mediated creative conflicts and facilitated effective resolutions to disputes. • Instilled morale during times of creative blockage. Kept members motivated and on track. Show less
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Self Employed
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Real Estate
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1 - 100 Employee
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Event DJ
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2014 - Oct 2020
When asked, I am happy to DJ events. I have always dreamed of being a soundtrack designer; I find that choosing the right song for every moment is like completing an atmospheric puzzle. I have been hired to DJ at weddings, parties, bars, and restaurants—indoor and outdoor. Though equipment must be supplied, I am comfortable utilizing turntables and supplying vinyl records, as well as setting up PAs and speakers to create the appropriate surround sound experience for any environment. If the gig does not involve records, I will prepare a series of playlists unique to your event to PULL from—not to let play idly. Every moment counts! Show less
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Bartender
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Jul 2019 - Mar 2020
MetroFresh Midtown has been a solid success for years in Virginia Highlands. When Mitchell, the owner, decided to open a second location with a full bar, he put my close friend Cooper in charge as bar manager. This was his dream, so I knew I had to help! Before opening in August, I set up the espresso bar while Cooper worked on the booze. I was essentially employed as a technician before opening: I applied my expertise to fine-tuning the pressure and settings of the Nuova and grinders, as well as ordering the necessary barista accessories. I also trained the new barista staff. Upon opening, I primarily worked as a bartender. Serving unique, specialty cocktails designed by Cooper alongside "Classy Classics" and personally selected beer and wine, we created a top-of-the-line establishment. I left MetroFresh once the bar was up and running, but I'm proud to have been part of its foundation and help it take off! Show less
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Aurora Coffee
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India
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Food and Beverage Services
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1 - 100 Employee
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Barista Shift Manager
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Jul 2017 - Mar 2020
Since 1992, Aurora Coffee in Little 5 Points has been Atlanta's favorite independent caffeine institution. I'm proud to rock the beans here as a Batdorf & Bronson certified barista. Barista position involves personally crafting 100% of beverages alongside one cashier. This establishment has very loyal regulars as well as VERY high customer turnover, and our staff provides outstandingly fast service without sacrificing friendly rapport. Each two person team swiftly conquers leagues of tourists, neighborhood disturbances, and any business obstacle you can imagine whilst simultaneously memorizing hundreds of drink orders (face it, we've won your heart and you'll be back); churning out perfectly drawn, stock-photo quality latte art; and keeping the shop sparkling and stocked. • Designed and hand-painted the main menu. • Designed and produced merchandise. • Created promotional materials and built eye-catching displays to increase sales. • Managed the business Instagram. • Implemented the sale of reusable metal straws to reduce waste and improve green footprint. • Trained new employees in operational procedures and modeled duties for front and back house positions. • Coached staff on strategies and product knowledge to enhance performance and improve customer relations. • Received barista certification to dis- and reassemble espresso machine for cleaning and maintenance. • Became a master of microfoam pouring and latte art. • Prepared and served specialty coffee, espresso drinks, blended coffees and teas. Invented and promoted new beverages. Show less
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Barista & Bartender
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Jan 2017 - Jul 2017
Walker's specializes in quality espresso drinks, cocktails, and craft beer. It is located directly across the street from the arches at the University of Georgia and is technically the closest bar in proximity to the acclaimed school. My position involves opening the shop and preparing all types of beverages to a vast clientele in a fast-paced environment. I contribute to Walker's outstanding sense of community by connecting with regular customers and memorizing their drink orders, as well as encouraging new faces to feel welcome and comfortable. https://www.facebook.com/WalkersPub/ Show less
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Art Dealer
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Nov 2016 - Jan 2017
Church Murch was the spin-off boutique of the famed Sister Louisa's Church of the Living Room and Ping Pong Emporium. I worked as the guardian and saleswoman of Sister Louisa's paintings, vintage clothes, retro furniture, and miscellaneous merchandise. I worked alone from open to close with full creative authority to arrange inventory and decorate the shop. The owner/artist, Grant Henry, decided to close the shop soon after hiring me, but said that I was the best and most lucrative salesperson he's ever had. https://www.sisterlouisaschurch.com/ Show less
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Senior Instructor
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Dec 2012 - Jan 2017
• Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions. • Managed the adult lesson program. • Spearheaded the aquatic therapy program. • Served as a personal trainer for adult athletes and Junior Olympic swimmers. • Created strategies to help meet needs of mentally and physically challenged swimmers. • Supervised class participants and enforced safety rules and regulations to prevent injury. • Hired instructors to fill staff vacancies. • Trained all new instructors and monitored their improvement. • Communicated with families regarding program operations and their swimmers' progress to establish trust in our swim program. Assigned homework to parents. Show less
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Georgia Aquatic Center
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Aquatic Director
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2017 - 2017
• Created, established, and promoted an entirely new program curriculum. • Rebuilt the facility's workforce. Recruited, hired, and onboarded staff. • Created and administered marketing promotions to attract new customers. • Trained new staff in company operations and swim instruction. • Trained existing staff in updated or new procedures. • Designed and oversaw workforce schedules. Allocated staff's time to optimize lesson scheduling. • Delegated work to staff, setting priorities and goals. • Communicated with customers to convey information about events or activities. • Guided customers through the learn-to-swim program in order to meet their needs. • Scheduled and taught private lessons to students of all ages and aptitudes. Show less
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Hess Academy
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Substitute Art Teacher
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Feb 2015 - May 2015
I took over the rest of the term for an absent teacher and taught art classes at this Montessori school. Unlike my prior experience as an art teacher at a public school, these classes were comprised of only five students and occurred 2-3 days a week. Without curriculum, I had complete creative control and greatly enjoyed designing and improvising assignments! I took over the rest of the term for an absent teacher and taught art classes at this Montessori school. Unlike my prior experience as an art teacher at a public school, these classes were comprised of only five students and occurred 2-3 days a week. Without curriculum, I had complete creative control and greatly enjoyed designing and improvising assignments!
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Irwin Street Market
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United States
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Hospitality
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Baker & Barista
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Jun 2013 - Nov 2013
This position involved baking specialty desserts, such as fancy cupcakes, eclairs, danishes, etc.; making and serving coffee related beverages; cashiering; cleaning, organizing, and ordering supplies; and opening and closing the store. This position involved baking specialty desserts, such as fancy cupcakes, eclairs, danishes, etc.; making and serving coffee related beverages; cashiering; cleaning, organizing, and ordering supplies; and opening and closing the store.
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Pizzeria Vesuvius
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Germany
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Restaurants
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Hostess, Server & Bartender
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Oct 2010 - Mar 2013
Served, hosted, and bartended. Duties included opening and closing shop, seating and waiting tables, organizing deliveries and other front of house services, making cocktails and serving wine and beer, stocking/folding pizza boxes, constructing table setups at record time, and dancing with mops and brooms. I also DJ'ed most of the time I worked there, with great success. Served, hosted, and bartended. Duties included opening and closing shop, seating and waiting tables, organizing deliveries and other front of house services, making cocktails and serving wine and beer, stocking/folding pizza boxes, constructing table setups at record time, and dancing with mops and brooms. I also DJ'ed most of the time I worked there, with great success.
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Crawford Media Services, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Ingest Operator
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Apr 2009 - Sep 2009
My position here involved ingest and QC of NBC syndicated daytime content, trimming programs for commercial breaks and run times, and submitting for air. It was a very interesting experience; I had a lot of responsibility, despite suits occasionally mistaking me for a chair. I also learned that I can survive watching a two hour block of Deal or No Deal every single day. Who knew? • Coordinated and monitored program performance, quality and services for NBC. • Ingested real-time broadcasts from NBC's west coast division to air on EST. • Clipped ingested broadcasts for ad time. • Quality checked programming and commercials for any visual or audio glitches. • Investigated application issues, identified causes and initiated troubleshooting methods for immediate resolution. • Reviewed each project's technical requirements and completed every milestone on time. Show less
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Assistant Art Teacher
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Aug 2008 - May 2009
Assisted the art teacher by aiding class instruction, taking roll, managing and ordering art supplies, helping students with their projects, making lesson plans, and sometimes carrying out lesson plans independently as a substitute. Assisted the art teacher by aiding class instruction, taking roll, managing and ordering art supplies, helping students with their projects, making lesson plans, and sometimes carrying out lesson plans independently as a substitute.
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YMCA Of Metro Atlanta
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United States
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Nonprofit Organization Management
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1 - 100 Employee
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Swim Coach and Instructor
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Oct 2007 - Apr 2008
Assistant coach of the Dorsals, a YMCA swim team consisting of kids ages 6-16. Also taught private lessons to kids and adults of all ages. Assistant coach of the Dorsals, a YMCA swim team consisting of kids ages 6-16. Also taught private lessons to kids and adults of all ages.
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Education
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2010 - 2016
Georgia State University
Sociology and Psychology -
2009 - 2010
Savannah College of Art and Design
Graphic Design -
2005 - 2009
Chamblee Charter High School
High School
Community
