Maddy Ngo

Product Manager at 98point6 Technologies Inc.
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Location
Brooklyn, New York, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Mar 2023 - Present

      New York, United States

    • Product Medicine Program Manager
      • Apr 2022 - Oct 2023

      Seattle, Washington, United States

    • Product Medicine Program Coordinator
      • Jun 2021 - Apr 2022

      Seattle, Washington, United States 98point6 is pioneering a new approach to primary care by pairing deep technology with the expertise of board-certified physicians. Our innovative service offers consistent access to comprehensive care in sickness and in health, and includes diagnosis, treatment, prescriptions and labs as well as consultation for any health-related question. We provide accessible care with uncompromising quality—all at a massively lower cost than anything else on the market today.

    • United States
    • Insurance
    • 700 & Above Employee
    • Microsoft Account Intern
      • Jun 2020 - Sep 2020

      Mountlake Terrace, Washington, United States • Developed and presented a business case and business model canvas outlining the value proposition, customer experience, scope, and costs of Premera Listens, a survey feedback product, resulting in its successful implementation for the Microsoft Account. • Collaborated with benefits managers to make improvements to the Microsoft Summary Plan Description resulting in a readable and user-friendly document. • Analyzed, interpreted, and presented data identifying health gaps and… Show more • Developed and presented a business case and business model canvas outlining the value proposition, customer experience, scope, and costs of Premera Listens, a survey feedback product, resulting in its successful implementation for the Microsoft Account. • Collaborated with benefits managers to make improvements to the Microsoft Summary Plan Description resulting in a readable and user-friendly document. • Analyzed, interpreted, and presented data identifying health gaps and opportunities in the Microsoft member population, ultimately contributing to the NCQA Population Health Management Report. • Designed a scorecard for the Microsoft Living Well Health Center identifying and defining KPIs to track the progress of the clinic and hold vendors accountable. Show less

    • United States
    • Project Manager & Surgical Assistant
      • Jan 2018 - Jul 2019

      Pacific Palisades, CA • Implemented recommended standard work practices, which contributed to the successful AAAHC accreditation of the Face Center LA operating room for the years 2018 – 2020. • Established protocols and standardized preoperative, perioperative, and postoperative paperwork improving quality of care. • Facilitated communication between providers regarding peer review paperwork resulting in the improved coordination of care among care providers. • Assisted in and observed 55+ surgeries… Show more • Implemented recommended standard work practices, which contributed to the successful AAAHC accreditation of the Face Center LA operating room for the years 2018 – 2020. • Established protocols and standardized preoperative, perioperative, and postoperative paperwork improving quality of care. • Facilitated communication between providers regarding peer review paperwork resulting in the improved coordination of care among care providers. • Assisted in and observed 55+ surgeries including BSSO, genioplasty, teeth exposure procedures, and wisdom teeth extractions. Show less

    • United States
    • Medical Practices
    • Orthodontic Assistant & Certified X-Ray Technician
      • Jul 2017 - Jul 2019

      Pacific Palisades, CA • Designed and implemented scheduling system to decrease patient wait times and prevented overscheduling. • Created team huddles to discuss and develop plans for areas of improvement, ultimately contributing to the transformational culture of Orthodontic Center LA. • Performed orthodontic procedures on 500+ patients including direct bondings, inserting wires, banding brackets, taking impressions, taking intraoral Invisalign scans, and pouring up models.

    • Administrative Assistant
      • Mar 2016 - Jun 2017

      Greater Los Angeles Area • Standardized invoice templates for all referring doctors and clinics resulting in reduction of administrative time spent on invoices and streamlined billing system; managed billing. • Developed procedure manual for administrative assistant tasks resulting in improved best practices and reduction of errors.

Education

  • University of Washington
    Master's degree, Health/Health Care Administration/Management
    2019 - 2021
  • University of California, Los Angeles
    Bachelor of Science - BS, Psychobiology
    2013 - 2017

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