Maddisson Hulme
Dealer Network Inventory Control and Material Planner at New West Truck Centres- Claim this Profile
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Bio
Credentials
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Level A CPR - Standard First Aid
St. John AmbulanceDec, 2012- Nov, 2024
Experience
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New West Truck Centres
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Canada
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Truck Transportation
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1 - 100 Employee
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Dealer Network Inventory Control and Material Planner
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May 2015 - Present
- Inventory control and maintenance. - Investigate inventory discrepancies. - Investigate and resolve negative inventory quantities - Work to reduce overall inventory in warehouse - Excess returns, scrap returns - Material Planner - Forecasting for inventory purchases - Open and manage purchase orders - Work with Rimpro Inventory Management System for all daily stock orders. - Resolve import errors between Rimpro and CDK systems. - Use Paragon SAP system for daily… Show more - Inventory control and maintenance. - Investigate inventory discrepancies. - Investigate and resolve negative inventory quantities - Work to reduce overall inventory in warehouse - Excess returns, scrap returns - Material Planner - Forecasting for inventory purchases - Open and manage purchase orders - Work with Rimpro Inventory Management System for all daily stock orders. - Resolve import errors between Rimpro and CDK systems. - Use Paragon SAP system for daily stock, emergency and critical orders. - Verification of all parts purchased, corresponding PO's and invoices. - Process all parts and core credits. - Clear outstanding/open purchase orders in CDK system. - Work closely with Parts team, warehouse team, and accounting department. Show less - Inventory control and maintenance. - Investigate inventory discrepancies. - Investigate and resolve negative inventory quantities - Work to reduce overall inventory in warehouse - Excess returns, scrap returns - Material Planner - Forecasting for inventory purchases - Open and manage purchase orders - Work with Rimpro Inventory Management System for all daily stock orders. - Resolve import errors between Rimpro and CDK systems. - Use Paragon SAP system for daily… Show more - Inventory control and maintenance. - Investigate inventory discrepancies. - Investigate and resolve negative inventory quantities - Work to reduce overall inventory in warehouse - Excess returns, scrap returns - Material Planner - Forecasting for inventory purchases - Open and manage purchase orders - Work with Rimpro Inventory Management System for all daily stock orders. - Resolve import errors between Rimpro and CDK systems. - Use Paragon SAP system for daily stock, emergency and critical orders. - Verification of all parts purchased, corresponding PO's and invoices. - Process all parts and core credits. - Clear outstanding/open purchase orders in CDK system. - Work closely with Parts team, warehouse team, and accounting department. Show less
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Consolidated Fastfrate
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Transportation/Trucking/Railroad
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100 - 200 Employee
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Customer Care Manager
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Sep 2014 - Apr 2015
- Manage Appointments team, OS&D team and Customer Service - Coordinate all inbound freight from Eastern and Western Canada into Calgary terminal. - Create the Calgary operation schedule and “work plan” each day - Reviews and evaluations of staff. - Forecasted manpower requirements based on daily workload and company targets. - Communicated all emergencies, delays due to weather and carrier schedule changes to customers. - Enforced the on-time shipment of products to create… Show more - Manage Appointments team, OS&D team and Customer Service - Coordinate all inbound freight from Eastern and Western Canada into Calgary terminal. - Create the Calgary operation schedule and “work plan” each day - Reviews and evaluations of staff. - Forecasted manpower requirements based on daily workload and company targets. - Communicated all emergencies, delays due to weather and carrier schedule changes to customers. - Enforced the on-time shipment of products to create exceptional customer experiences. - Investigated and resolved customer inquiries and complaints in an empathetic manner. - Train staff on operating procedures and company services - Identified individual development needs with appropriate training. - Maintained up-to-date knowledge of product and service changes.
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Operations Coordinator
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Jan 2014 - Sep 2014
- Supervisor to operations and appointments department. - Oversee and work with a team of 10+ employees. - Work with large shippers and consignees and book and coordinate freight. - Acheived a 85% customer contact rate for Calgary terminal. - Trace inbound and outbound shipments. - Trace inbound trains through CP and over the road Express units. - Work directly with Branch Manager and Operations Manager to find solutions. - Cross train different departments - Process… Show more - Supervisor to operations and appointments department. - Oversee and work with a team of 10+ employees. - Work with large shippers and consignees and book and coordinate freight. - Acheived a 85% customer contact rate for Calgary terminal. - Trace inbound and outbound shipments. - Trace inbound trains through CP and over the road Express units. - Work directly with Branch Manager and Operations Manager to find solutions. - Cross train different departments - Process management - find more efficient ways to complete tasks. - Data entry and system updates. - Customer service. - Established long-term customer relationships through prompt and courteous service. - E-mailed suppliers, carriers and customers with shipping updates. - Managed work flow to exceed quality service goals. - Redirected shipments en route in response to customer requests. - Reduced operating mis-ships by implementing new policies and procedures
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Warehouse Special Operations
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Jan 2010 - Jan 2014
- Directed entire Canadian Tire Distribution out of 160,000 sq. ft. warehouse all across Western Canada from pick and pack to end deliveries. - Achieved a 98% on-time shipment rate for Canadian Tire Direct Ship Distribution. - Logistically coordinated all loads set by Canadian Tire for all of Western Canada. - Coordinated Transloads for various customers. - Organized special one-off projects that came through the warehouse. - Established long-term customer relationships through… Show more - Directed entire Canadian Tire Distribution out of 160,000 sq. ft. warehouse all across Western Canada from pick and pack to end deliveries. - Achieved a 98% on-time shipment rate for Canadian Tire Direct Ship Distribution. - Logistically coordinated all loads set by Canadian Tire for all of Western Canada. - Coordinated Transloads for various customers. - Organized special one-off projects that came through the warehouse. - Established long-term customer relationships through prompt and courteous service - Oversee and work with a team of 10+ employees. - Work with multiple customers and process outbound orders for picking and shipping. - Forecasted manpower requirements bases on daily workload and company targets. - Monitored department performance data to identify and avoid potential risks. - Coordinated 24+ accounts out of warehouse - Forzani Group, Olymel, Traffic Tech, Seimens - Produced monthly reports using advanced Excel spreadsheet functions.
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Canadian Tire Corporation
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Canada
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Retail
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700 & Above Employee
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Automotive Parts Supervisor
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Sep 2006 - Dec 2009
Automotive Parts Supervisor (March 2008 - December 2009) - Overaw entire Parts department and 10+ employees at Canadian Tire retail store. - Ordered and inventoried parts for all makes and models of vehicles. - Scheduling of department employees. - Seasonal merchandising of all product on retail floor. - Worked directly with mechanics in shop ordering and coordinating parts for all vehicles booked into service. Warehouse Clerk (September 2007 - March 2008). - Unload… Show more Automotive Parts Supervisor (March 2008 - December 2009) - Overaw entire Parts department and 10+ employees at Canadian Tire retail store. - Ordered and inventoried parts for all makes and models of vehicles. - Scheduling of department employees. - Seasonal merchandising of all product on retail floor. - Worked directly with mechanics in shop ordering and coordinating parts for all vehicles booked into service. Warehouse Clerk (September 2007 - March 2008). - Unload inbound trailers. - Build pallets and move stock around store to departments. - Organize and clean warehouse where stock was kept. - Trace inbound trailers. Automotive Parts Clerk (September 2006 - September 2007) - Put away inventory and stock shelves - Keep warehouse clean and organized - Work parts counter and order/sell parts to customers for all different makes of vehicles -Inventory discrepencies Show less Automotive Parts Supervisor (March 2008 - December 2009) - Overaw entire Parts department and 10+ employees at Canadian Tire retail store. - Ordered and inventoried parts for all makes and models of vehicles. - Scheduling of department employees. - Seasonal merchandising of all product on retail floor. - Worked directly with mechanics in shop ordering and coordinating parts for all vehicles booked into service. Warehouse Clerk (September 2007 - March 2008). - Unload… Show more Automotive Parts Supervisor (March 2008 - December 2009) - Overaw entire Parts department and 10+ employees at Canadian Tire retail store. - Ordered and inventoried parts for all makes and models of vehicles. - Scheduling of department employees. - Seasonal merchandising of all product on retail floor. - Worked directly with mechanics in shop ordering and coordinating parts for all vehicles booked into service. Warehouse Clerk (September 2007 - March 2008). - Unload inbound trailers. - Build pallets and move stock around store to departments. - Organize and clean warehouse where stock was kept. - Trace inbound trailers. Automotive Parts Clerk (September 2006 - September 2007) - Put away inventory and stock shelves - Keep warehouse clean and organized - Work parts counter and order/sell parts to customers for all different makes of vehicles -Inventory discrepencies Show less
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Red Dragon Hydraulics Ltd
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Calgary, AB
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Administrative Assistant
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2004 - 2008
- Summer Student & Temp. Coverage. - Handling of cheques and banking information. - Organizing, filing and inputting accounts payable. - Invoiced completed shop work orders. - Used item numbers to properly stock and inventory stock room. - Summer Student & Temp. Coverage. - Handling of cheques and banking information. - Organizing, filing and inputting accounts payable. - Invoiced completed shop work orders. - Used item numbers to properly stock and inventory stock room.
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Cashier
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Jan 2004 - Feb 2005
- Customer Service skills were required to assist and satisfy customers. - Operated a cash register for cash, check and credit card transactions. - Cleaned and organized the store, including checkout desk and displays. - Customer Service skills were required to assist and satisfy customers. - Operated a cash register for cash, check and credit card transactions. - Cleaned and organized the store, including checkout desk and displays.
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Education
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2016 - 2016
DTNA Daimler Trucks North America
Rimpro Inventory Management Training Course -
2016 - 2016
Mount Royal University
Planning & Scheduling Course, Logistics, Materials, and Supply Chain Management -
2003 - 2006
Bishop O'Byrne Highschool
Diploma
Community
