Experience

La Trobe University Student Union (LTSU)

• Australia
• Higher Education
• 1 - 100 Employee

• Student Engagement Officer

  • Feb 2022 - Present

  Event Organisation, Administration, Calendar management, Operations Support, Website maintenance and updates. Event Organisation, Administration, Calendar management, Operations Support, Website maintenance and updates.



Altora

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Communication Designer

  • Jun 2013 - Present

  Convert plain written content to well communicated induction courses, as well as create graphics to suit and communicate induction content. Convert plain written content to well communicated induction courses, as well as create graphics to suit and communicate induction content.



Phoenix Compliance Management

• Australia
• Education Administration Programs

• Compliance Consultant

  • Aug 2021 - Mar 2022

  Assist with ASQA new registration applications, change of ownership applications and writing assessment tools for a wide variety of industry applications. Assist with ASQA new registration applications, change of ownership applications and writing assessment tools for a wide variety of industry applications.



Melbourne College of Hair and Beauty

• Australia
• Education Management
• 1 - 100 Employee

• Student Administration Manager

  • Jul 2013 - Jul 2021

  Responsible for student journey and support, issuing qualifications, student management system maintenance, government contract compliance, taking course enquiries, and conducting enrolment interviews. Other responsibilities include customer service, reception duties, booking salon appointments, and coordinating internal and external events. Responsible for student journey and support, issuing qualifications, student management system maintenance, government contract compliance, taking course enquiries, and conducting enrolment interviews. Other responsibilities include customer service, reception duties, booking salon appointments, and coordinating internal and external events.



Melbourne College of Hair & Beauty

• Data Entry Assistant

  • Nov 2008 - Jul 2013

  Accurately enter student details and results on the Student Management System, provide customer service, reception duties, course enquiries, conduct interviews for prospective students, scheduling appointments, and upload data to government systems for funding with monthly deadlines. Accurately enter student details and results on the Student Management System, provide customer service, reception duties, course enquiries, conduct interviews for prospective students, scheduling appointments, and upload data to government systems for funding with monthly deadlines.