Maddie C.

Deputy Communications Director at SEIU Local 509 - The Massachusetts Union for Human Service Workers & Educators
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston
Languages
  • Spanish Professional working proficiency
  • English Native or bilingual proficiency

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Margaret Rohr

Maddie is an extremely bright and focused worker. She has excellent attention to detail and efficiently manages multiple projects with thorough follow through. Maddie's superb social skills and ability to work with diverse populations serve as a foundation for her success.

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Deputy Communications Director
      • Mar 2019 - Present

      Developed and launched an automated email series to welcome new members and collect online membership cards with initial average 75% open rate, 60% open rate after two years Created and delivered trainings for field staff on using mass texting and email platforms and best practices for using these tools in worker organizing Lead on internal communications strategy for messaging to union members about contract campaigns, new organizing campaigns, and political organizing (using digital and print tools including mailers). Maintain the local's online presence through posting to social media accounts, maintaining photo archive, updating website. Show less

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Regional Member Communications Strategist
      • Sep 2016 - Feb 2019

      Created and delivered internal social media training for union members and basic design principles training for communications department staffDeveloped a robust glossary for internal communications to union members in order to streamline the writing process and standardize our communications on a variety of themes, including contract campaigns, election activities, turnout to events, and member benefitsManage internal communications strategy & materials for diverse campaigns to engage union members, including: personalized email & text messages, robocalls & interactive tele-town hall meetings, print materials, videos, and increasing email/text message signups Show less

    • Community Organizer
      • Jan 2016 - Sep 2016

      Moved growing list of 300+ community partners to Google Drive and Mailchimp, creating an email program & mechanism to track engagementGo-to expert in marshaling for large public demonstrations and events by union and community partners (12+ events and 4 trainings in 9 months)

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Policy Organizer
      • Jul 2014 - Nov 2015

      Oversaw research project on Boston's restaurant industry, training volunteers to conduct organizing conversations and collect over 200 in-person surveys. Our data was used to publish this report (see below). Developed skills in large scale event planning, managing logistics for 3,000+ turnout demonstration with community allies in Boston (April 2015) Engaged worker members in advocacy work including lobbying, testifying at state legislative hearings in MA & RI, and coordinating a legislative briefing for our tipped minimum wage campaign in October 2015 Show less

    • Alternative Dispute Resolution
    • 100 - 200 Employee
    • Temporary Organizer
      • Apr 2014 - Jul 2014

      Community & internal organizing support; developed school testing survey & three fact sheets for members on the Boston Public School system & procedures Community & internal organizing support; developed school testing survey & three fact sheets for members on the Boston Public School system & procedures

    • Food and Beverage Services
    • 1 - 100 Employee
    • Operations Coordinator
      • Jul 2012 - Apr 2013

      Led logistics team planning annual conference (250 participants), overseeing budget, registration, lodging, merchandise, volunteers, food, and supervising two assistant coordinators Initiated overhaul of outdated website, managing budget, transferring all content, and reorganizing structure to fit current needs Led logistics team planning annual conference (250 participants), overseeing budget, registration, lodging, merchandise, volunteers, food, and supervising two assistant coordinators Initiated overhaul of outdated website, managing budget, transferring all content, and reorganizing structure to fit current needs

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Contract Organizer
      • Jun 2011 - Jun 2012

      Responsible for member engagement & support at four New York City hospitals, including new member orientation, benefits presentations, delegate elections, and facilitating labor management committee meetings Negotiated three resignation agreements on behalf of members in lieu of termination by their residency programs Responsible for member engagement & support at four New York City hospitals, including new member orientation, benefits presentations, delegate elections, and facilitating labor management committee meetings Negotiated three resignation agreements on behalf of members in lieu of termination by their residency programs

Education

  • University of Michigan
    Bachelor of Arts (BA), Creative Writing & English Literature
  • The Dispute Resolution Center
    Community Mediator Certification
    2011 - 2011
  • STOKE Collective
    Facilitation for Changemakers Training
    2021 - 2021

Community

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