Experience

Teneo Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Group Sales

  • Mar 2017 - Present

  Group Sales Associate (Virtual Position) for the Mid-Atlantic/MidWest marketsAssisting in the direct sales efforts for three Director of Sales by processing all leads, handling inquiry calls, providing lead summaries to clients and being the logistical contact between the hotels and Directors. I assist in every facet of their business to help close business.

• Group Sales Associate

  • Mar 2017 - Present



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Senior Sales Manager

  • Feb 2011 - Present

  The Ritz-Carlton Hotels of Atlanta, Senior Sales Manager; Northeast marketThe Ritz-Carlton, Coconut Grove, Senior Sales Manager, Midwest & Southeast markets, NBAThe Ritz-Carlton Hotels of Miami, (Key Biscayne, South Beach & Coconut Grove), Southeast & local marketsKey Accomplishments• Moving from a sales coordinator role to a multiple hotel sales position and establishing the trust with 3 separate hotels.• Creatively produced a themed FAM experience for HelmsBriscoe which ultimately produced 32 leads for the hotels. • Establishing Abbott Laboratories/AbbVie as a loyal account resulting in 28 bookings for the duration with Ritz-Carlton.• Developing a strong presence in the local corporate Miami market to attract many Latin American meetings. • Chairman Circle Award winner in 2010 and President Circle Award in 2011• Leader of the Year, The Ritz-Carlton, Coconut Grove in 2009• Achieved all goals personal and team revenue goals yearly.



RCH Ventures/Hard Rock Casino Punta Cana

• Office Manager / Executive Assistant to Chief Gaming Officer

  • Dec 2015 - Mar 2017

  Office manager/ Assistant to Chief Gaming Officer of the Hard Rock Casino, Punta CanaResponsible for setting up a new office and implementing office policies and procedures for all new hires for the Casino thru the Miami office. Handled all inquiry/requests calls from clients planning visits to the Casino and arranged all transportation with to/from Casino with private plane charters. Assisted in every facet of the VIP Casino guest experience. Key Accomplishments• Completely established the company’s office for 16 people and created operational procedures to run it. • Established a list of private fleets of 3rd party charter operator carriers to ensure constant seat allocation for VIP Casino Guests.• Put together various gaming presentations for CGO for the casino to attract new clientele.



EPIC, a Kimpton Hotels & Restaurants

• Senior Sales Manager, Groups

  • Jan 2012 - Jun 2014

  Senior Group Sales Manager; Midwest & West Coast markets, NBA teams, EntertainmentResponsible for building and strengthening relationships in two regional territories along with two specialty markets. Very active with sales calls, entertainment, FAM trips, trade shows and site inspections. Key Accomplishments• Created 27 new accounts for the hotel that resulted in $750,000 in room revenue with 11 accounts booking multiple programs. • Initiated a new market segment for the hotel by engaging the National Basketball Association. Through creativity and persistence, 8 NBA teams committed eventually to the hotel. • Key entertainment bookings included Magic City with The Starz Network, resulting 1440 room nights and 8 concert bookings. • Consistently reached all revenue goals on a quarterly basis averaging 118%.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Sales Assistant – Group Association Director and Incentive Markets

  • Mar 2001 - Aug 2002

  • Worked on proposals and contracts. Processed files for definite groups and worked on the turnover process of groups and handled all inquiries calls.• Arranged client’s site inspections at all three properties, The Ritz-Carlton, South Beach, The Ritz-Carlton, Coconut Grove and The Ritz-Carlton, Key Biscayne.• Provided lateral services where required, in accordance with Ritz-Carlton’s basics • Worked on proposals and contracts. Processed files for definite groups and worked on the turnover process of groups and handled all inquiries calls.• Arranged client’s site inspections at all three properties, The Ritz-Carlton, South Beach, The Ritz-Carlton, Coconut Grove and The Ritz-Carlton, Key Biscayne.• Provided lateral services where required, in accordance with Ritz-Carlton’s basics