Madan Sapkota
Senior Customer Service Executive/Senior Guest Service Executive at ETIHAD Aviation Group- Claim this Profile
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Topline Score
Bio
Erwin Rachim
Nothing difficult or challenging for Madan, a loyal colleague who is willing to help at any condition and situation. He will always share his valuable time to assist not only when we worked together at one of beautiful hotel on Yas Island but still handy after we were apart. Without any hesitation willing to assist not only for my own personal affairs but most importantly my valued guests who need prompt assistant at a very little time. A great customer service who is an expert in hospitality field.
Ezzat Mahmoud
I'm writing to recommend Madan Sapkota. I've worked with Madan for the past five years at Radisson Blu Hotel ; for three of those years, he was my direct report in front office and guest relation agent. In the time I've known him, Madan has consistently been a strong employee — capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Madan is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details , he pitches event plans to clients and then manages the client relationship from ideation through execution. Madan would be a great fit for your company, building strong relationships and ensuring successful events. I highly recommend Madan as an employee at your company. He would be an asset to any organization.
Erwin Rachim
Nothing difficult or challenging for Madan, a loyal colleague who is willing to help at any condition and situation. He will always share his valuable time to assist not only when we worked together at one of beautiful hotel on Yas Island but still handy after we were apart. Without any hesitation willing to assist not only for my own personal affairs but most importantly my valued guests who need prompt assistant at a very little time. A great customer service who is an expert in hospitality field.
Ezzat Mahmoud
I'm writing to recommend Madan Sapkota. I've worked with Madan for the past five years at Radisson Blu Hotel ; for three of those years, he was my direct report in front office and guest relation agent. In the time I've known him, Madan has consistently been a strong employee — capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Madan is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details , he pitches event plans to clients and then manages the client relationship from ideation through execution. Madan would be a great fit for your company, building strong relationships and ensuring successful events. I highly recommend Madan as an employee at your company. He would be an asset to any organization.
Erwin Rachim
Nothing difficult or challenging for Madan, a loyal colleague who is willing to help at any condition and situation. He will always share his valuable time to assist not only when we worked together at one of beautiful hotel on Yas Island but still handy after we were apart. Without any hesitation willing to assist not only for my own personal affairs but most importantly my valued guests who need prompt assistant at a very little time. A great customer service who is an expert in hospitality field.
Ezzat Mahmoud
I'm writing to recommend Madan Sapkota. I've worked with Madan for the past five years at Radisson Blu Hotel ; for three of those years, he was my direct report in front office and guest relation agent. In the time I've known him, Madan has consistently been a strong employee — capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Madan is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details , he pitches event plans to clients and then manages the client relationship from ideation through execution. Madan would be a great fit for your company, building strong relationships and ensuring successful events. I highly recommend Madan as an employee at your company. He would be an asset to any organization.
Erwin Rachim
Nothing difficult or challenging for Madan, a loyal colleague who is willing to help at any condition and situation. He will always share his valuable time to assist not only when we worked together at one of beautiful hotel on Yas Island but still handy after we were apart. Without any hesitation willing to assist not only for my own personal affairs but most importantly my valued guests who need prompt assistant at a very little time. A great customer service who is an expert in hospitality field.
Ezzat Mahmoud
I'm writing to recommend Madan Sapkota. I've worked with Madan for the past five years at Radisson Blu Hotel ; for three of those years, he was my direct report in front office and guest relation agent. In the time I've known him, Madan has consistently been a strong employee — capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Madan is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details , he pitches event plans to clients and then manages the client relationship from ideation through execution. Madan would be a great fit for your company, building strong relationships and ensuring successful events. I highly recommend Madan as an employee at your company. He would be an asset to any organization.
Credentials
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Hospitality Management Studies - Hotel Operations -Revised
AlisonJan, 2021- Oct, 2024 -
Winning With Communication - Master Your Communication Skills
AlisonJan, 2021- Oct, 2024 -
Building High-Performance Teams
LinkedInNov, 2020- Oct, 2024 -
Customer Service Mastery: Delight Every Customer
LinkedInNov, 2020- Oct, 2024 -
Outstanding Customer Service
AlisonNov, 2020- Oct, 2024 -
Effective Problem-Solving and Decision-Making
CourseraMay, 2020- Oct, 2024
Experience
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ETIHAD AIRWAYS P J S C
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United States
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Aviation and Aerospace Component Manufacturing
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100 - 200 Employee
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Senior Customer Service Executive/Senior Guest Service Executive
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Nov 2013 - Present
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Rezidor Hotel Group
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Hospitality
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1 - 100 Employee
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Guest Service Agent/Guest Services Manager
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Oct 2010 - Oct 2013
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Beach Rotana
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United Arab Emirates
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Hospitality
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300 - 400 Employee
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Guest Service Agent/Front Desk Agent
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Dec 2004 - Aug 2010
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Metro Mall Private Limited-Kathmandu,Nepal
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Kathmandu Nepal
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Sales Teller
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Dec 2002 - Dec 2003
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Education
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Balkumari Boarding High School