Madalina Sava

UX Researcher at Tappa
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Contact Information
Location
RO
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency
  • Spanish Limited working proficiency

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Credentials

  • Leading with a Heavy Heart
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Persuasive Selling
    LinkedIn
    Jun, 2021
    - Sep, 2024
  • Psihoterapeut practicant in supervizare
    APCCR - Asociatia de Psihoterapii Cognitive si Comportamentale
    Jun, 2014
    - Sep, 2024
  • Certificate in Advanced English
    University of Cambridge ESOL Examinations

Experience

    • Brazil
    • Advertising Services
    • 1 - 100 Employee
    • UX Researcher
      • Jan 2023 - Present

      - Research design (UX, U&A, Exploratory Research, Concept Tests) - Conducting qualitative and quantitative studies - Delivering research insights through reporting & presentations - Research design (UX, U&A, Exploratory Research, Concept Tests) - Conducting qualitative and quantitative studies - Delivering research insights through reporting & presentations

    • United States
    • Health and Human Services
    • Managing Partner
      • Dec 2014 - Present

      - Developing Choice's mission, vision and values - Creating Choice's visual identity- copy-writing; design management; - Managing the Marketing Department - Organizing scientific conferences - Developing workshop designs - Team coaching and motivation - Preparing and delivering training sessions to clients - Speaker at international testing conferences - Developing Choice's mission, vision and values - Creating Choice's visual identity- copy-writing; design management; - Managing the Marketing Department - Organizing scientific conferences - Developing workshop designs - Team coaching and motivation - Preparing and delivering training sessions to clients - Speaker at international testing conferences

    • Armenia
    • Hospitality
    • 1 - 100 Employee
    • Account Manager | Digital Specialist
      • Apr 2022 - Feb 2023

      - Managing qualitative research studies (UX, CX, U&A, Brand, Creative, Innovation) - Identifying and developing innovative qual methodologies and propose them proactively in order to meet client needs in a timely and effective manner - Developing agile qual methodologies and propose them proactively - Actively share information and train team on digital tools - Managing qualitative research studies (UX, CX, U&A, Brand, Creative, Innovation) - Identifying and developing innovative qual methodologies and propose them proactively in order to meet client needs in a timely and effective manner - Developing agile qual methodologies and propose them proactively - Actively share information and train team on digital tools

    • Senior Client Service Executive | Digital Specialist
      • Feb 2019 - Apr 2022

      - Managing qualitative market research projects end to end, both in digital environments and face to face across industries - UX and Digital Specialist - Managing qualitative market research projects end to end, both in digital environments and face to face across industries - UX and Digital Specialist

    • Psychotherapist
      • May 2018 - Oct 2018

      - Providing individual sessions of Cognitive-Behavioural Therapy - Psychological evaluation - Psychological assessment - Online content writer - Literature Research on various topics - Providing individual sessions of Cognitive-Behavioural Therapy - Psychological evaluation - Psychological assessment - Online content writer - Literature Research on various topics

    • Behavioural Design Consultant
      • Apr 2016 - Aug 2018

      - Scientific research (literature reviews & experimental design) on Motivation, Behavioral Change Techniques, Online Social Interaction, Virality, Behavioral Game Design - Finding creative ways to implement the findings - Providing consultancy in regards to the development of a new application - Working together with the Production & Design Departments on the conceptual framework of the products - Scientific research (literature reviews & experimental design) on Motivation, Behavioral Change Techniques, Online Social Interaction, Virality, Behavioral Game Design - Finding creative ways to implement the findings - Providing consultancy in regards to the development of a new application - Working together with the Production & Design Departments on the conceptual framework of the products

    • France
    • Real Estate
    • Qualitative Researcher
      • Sep 2015 - Apr 2016

      Online Communities Online Communities

    • Romania
    • Market Research
    • Managing Partner
      • Sep 2015 - Apr 2016

      Preparing and delivering skill-enhancing courses to highschool students Career Counseling Preparing and delivering skill-enhancing courses to highschool students Career Counseling

    • Psychologist
      • Oct 2014 - Feb 2015

      - Research on Motivation, Flow, Gamification and finding ways to implement the findings in our own work - Providing consultancy in regards to the development of a new application - Working together with the manager on the conceptual framework of the application - Research on Motivation, Flow, Gamification and finding ways to implement the findings in our own work - Providing consultancy in regards to the development of a new application - Working together with the manager on the conceptual framework of the application

    • Ukraine
    • Armed Forces
    • Corporate Trainer
      • Jun 2014 - Jun 2014

      - preparing and delivering training sections regarding entrepreneurial happiness, business effectiveness, marketing strategies to 90 business managers and entrepreneurs, during 3 sessions, over a week - Collecting and analyzing feedback from the participants - Providing feedback to the other trainers. - preparing and delivering training sections regarding entrepreneurial happiness, business effectiveness, marketing strategies to 90 business managers and entrepreneurs, during 3 sessions, over a week - Collecting and analyzing feedback from the participants - Providing feedback to the other trainers.

    • Grants Coordinator
      • Apr 2013 - May 2014

      EFPSA is the representative federation of over 300.000 psychology students across Europe ▪Main activities and responsibilities: - Coordinating the Finance team members in grant-related activities - Being in contact with EFPSA alumni, participants, Executive Board and Board of Management through Head of Finance - Identifying new grants - Proposing timetable of grants to be applied for within mandate; setting agenda for post-application process - Writing EFPSA grants applications - Following up the situation with the project with both the grants donor and EFPSA; if required, preparing reports that include those mainly responsible for the application process Show less

    • Business Consulting and Services
    • Head of Finance - EFPSA Congress 2014
      • Oct 2012 - May 2014

      The Congress is the largest project of EFPSA, gathering 350 psychology students, professors and professionals from over 30 European countries. ▪Main activities and responsibilities: -Coordinating the Finance Team; mentoring; coaching -Developing the Congress Budget; gathering and organizing the necessary information from the other teams involved -Strategic development -Setting up data-bases of potential partners, contacting them and establishing succesful partnerships -Maintaining close connections with the other departments as well as with potential partners and third parties Show less

    • Romania
    • Higher Education
    • 1 - 100 Employee
    • PR Representative
      • Oct 2010 - Jun 2013

      ▪Main activities and responsibilities: -Artwork & Copywriting; -Strategic development -Developing and maintaining partnerships -Promoting ASPSE Projects & Events through social media and unconventional methods -Communicating with the project teams in order to develop relevant concepts for their projects ▪Main activities and responsibilities: -Artwork & Copywriting; -Strategic development -Developing and maintaining partnerships -Promoting ASPSE Projects & Events through social media and unconventional methods -Communicating with the project teams in order to develop relevant concepts for their projects

    • Romania
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Customer Support Specialist
      • Oct 2011 - Jun 2012

      ▪Main activities and responsibilities: -Managing orders -Completing orders by gathering missing information -Matching Sprint offers with customers' requirements -Ensuring a pleasant customer experience ▪Main activities and responsibilities: -Managing orders -Completing orders by gathering missing information -Matching Sprint offers with customers' requirements -Ensuring a pleasant customer experience

Education

  • Universitatea Babeş-Bolyai - Master Psihologie Clinică, Consiliere Psihologică şi Psihoterapie
    Master of Arts (M.A.), Clinical Psychology, Psychotherapy, Psychological Counseling
    2013 - 2015
  • Facultatea de Psihologie si Stiintele Educatiei - Universitatea Bucuresti
    Bachelor of Science (BS), Psychology
    2010 - 2013
  • Universitatea „Babeș-Bolyai” din Cluj-Napoca
  • Universitatea „Babeș-Bolyai” din Cluj-Napoca

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