Human Resources Development Specialist

• Feb 2023 - Present

Partner with hiring managers and HR Business Partners to understand recruitment needs and present lists of suitable candidates Guide executive search process including headhunting, assessing and qualifying candidates, and recruiting process Enter and update recruitment information into Workday applicant tracking system Establish targeted strategies to identify potential successors and reactive talent Participate in process improvement and best practice initiatives Proactively identify value-add areas and work autonomously to complete Develop and execute comprehensive Communications Strategy to align with global objectives Create and manage internal communications programs and administer intranet Refine core messaging for consistent messaging across all channels Assess and report on effectiveness of communication efforts Lead on delivery of communication projects, including internal reports and engagement activities Collaborate with Office Management and Events to ensure branding and company values Support Talent Acquisition in campaigns, events, and initiatives to position company as employer of choice Develop and implement innovative campaign concepts Manage 3rd party relationships with external agencies, partners, and suppliers Develop and implement social media strategy Show less

Inside project manager coordinator

• Mar 2022 - Feb 2023

Running project: MSLE (Microsoft Learn for Educators project) Planning and Organizing: Developing detailed plans, setting deadlines, and ensuring the project stays on track. Risk Management: Identifying potential risks, developing strategies to mitigate them, and creating contingency plans. Communication: Working with stakeholders to ensure all parties have access to the information they need throughout the project. Leadership: Motivating project teams, providing guidance, and making decisions in order to ensure project success. Quality Assurance: Ensuring that the deliverables meet the agreed-upon standards of quality. Documentation: Maintaining project records, such as meeting minutes, project plans, and status reports. Resource Allocation: Ensuring that resources are allocated properly and efficiently. Conflict Resolution: Resolving disputes between team members and stakeholders in a timely and professional manner. Process Improvement: Analyzing project processes and identifying areas of improvement. Strategic Thinking: Using data-driven approaches to identify opportunities for improvement and growth. Presentation: Providing presentations to stakeholders, such as project updates and post-project reviews. Networking: Building relationships with external partners, vendors, and other stakeholders. Analysis: Analyzing project data to identify trends and issues. Mentorship: Providing guidance and support to project team members. Show less

Human Resources Coordinator

• Mar 2021 - Mar 2022

Identified company setbacks & developed & implemented solutions Communicated strategic planning results to the CEO & addressed any issues that needed tending to Helped to ensure employee retention by listening & understanding the desires & needs of employees Negotiated contract terms with talent & oversaw credentialing process Identified & recruited highly qualified talent via LinkedIn, job boards & personal networks Coached managers & employees on performance matters Served as the first point of contact for virtual & onsite employee inquiries Show less

Fraud Coordinator

• Mar 2019 - Jan 2021

Maintain fraud analysis models to improve efficiency and effectiveness of company systems Resolve queued transactions within the service level agreements to reduce potential revenue losses Monitor real time queues and identify high risk transactions within the business portfolio Ensure confidentiality of all information collected during investigation Recommend new software tools used for fraud detection, prevention and reporting activities Generate suspicious activity reports and risk management reports for Managers Show less

Marketing Intern

• Jul 2020 - Jul 2020

Human Resources Coordinator

• Oct 2017 - Mar 2019

Responding to internal and external HR related inquiries or requests and provide assistanceCreate an inspiring team environment with an open communication cultureOversee day-to-day operationMaintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in bothpaper and the database and ensure all employment requirements are metDelegate tasks and set deadlinesRecognise high performance and reward accomplishmentsSupport the recruitment/hiring process by sourcing candidates, performing background checks, assisting inshortlisting, issuing employment contracts etc.Coordinate training sessions and seminarsAssist in ad-hoc HR projects, like collection of employee feedback Show less

Customer Sales Specialist

• Aug 2017 - Oct 2017

Sales experienceActive listenerEffective communicationEmotional intelligence Public speakingTime managementFocused on providing a first-class customer experience and resolving any queries or issues that may arise. Dealing with sales, complains, emails, keeping up with GDPR and offering support to all teamsTracking and investigating products