Experience

KingsRidge Building Group

• Canada
• Construction
• 1 - 100 Employee

• Administrative Assistant & Office Coordinator

  • Aug 2020 - Present

  Provide administrative and business support to the CEO of KingsRidge and support the office and field employees. As an administrative assistant, I was the main point of contact between KingsRidge CEO and all clients, designers and sub-trades. As an effective communicator, I maintained excellent relationships with sub-trades, designers, clients, engineers, and the KingsRidge field employees. I acted as the project manager for home renovation & landscape projects. I was responsible for organizing project timelines, scheduling KingsRidge employees and sub-trades. I provided clients and designers with an accurate timeline of their projects. Organizing, ordering and scheduling all the material for a variety of projects. As an Account Receivables/ Playable coordinator, I created, implemented and maintained systems to organize and track, client invoices, client payments and sub-trade invoices.



ClubLink

• Canada
• Golf Courses and Country Clubs
• 300 - 400 Employee

• Event Sales Administrative Assistant / Account Receivable

  • Sep 2019 - Aug 2020

  As an event sales coordinator, I was the main point of contact for over 600 golf and banquet events for six different ClubLink golf clubs including their three biggest courses. Sent invoices out promptly and ensure that initial deposits were paid upon signing a contract, and full balances were received on their due dates. Had to use problem-solving skills to figure out why certain invoices were entered incorrectly at the club. Tracked and accurately entered data for golf and banquet events happening at six different golf clubs. Organized, maintained documents and filing systems including all scanning and copying of documents. Utilized general computer skills using MS Office suites and data entry.



Nipissing University

• Canada
• Higher Education
• 300 - 400 Employee

• Student Learning and Transition Assistant

  • Jan 2019 - Apr 2019

  Created a marketing campaign utilizing Canva & MS Office to recruit Volunteers for Nipissing Univerisity New Student Orientation. Responsible for all aspect of the campaign including implementation. Also was put in charge of creating instructional videos. Using Screencast-O-Matic to record video on how to use the Record of Student Development database and how to use Blackboard Learn and the Student Portal on the Nipissing website to help international students. Created a marketing campaign utilizing Canva & MS Office to recruit Volunteers for Nipissing Univerisity New Student Orientation. Responsible for all aspect of the campaign including implementation. Also was put in charge of creating instructional videos. Using Screencast-O-Matic to record video on how to use the Record of Student Development database and how to use Blackboard Learn and the Student Portal on the Nipissing website to help international students.



Windsong Music Festival

• Marketing Consultant

  • Jan 2019 - Apr 2019

  As a marketing consultant, I worked as part of a team of four to evaluate a North Bay small business and created to market, marketing plan. As a team, we worked on a marketing strategy to increase social media reach, increase ticket sales/ increase revenue, improve branding and brand awareness. We determined the organization’s customers, Point of Differentiation (P.O.D) and used a variety of marketing tools such as 4p’s, SWOT, PEST, customer targeting and segmentation to evaluate the Windsong Music festival. We created six marketing recommendations, a budget, an implementation plan and a schedule that was presented to the client



YMCA of North Bay

• Fundraising
• 1 - 100 Employee

• Marketing Consultant

  • Sep 2018 - Dec 2018

  As a marketing consultant, I worked in a team of three over an online meeting platform to evaluate the North Bay’s YMCA. As a team, we worked on a marketing strategy to brand the YMCA as a non-profit and get families with active children and local businesses to donate to the Strong Kids campaign. As a team, we used a variety of marketing tools such as 4p’s, SWOT and Customer Segmentation to evaluate the YMCA. We created marketing recommendations, a plan for monitoring and evaluating, a budget, an implementation plan and a schedule that was presented to the client.



Yum! Brands

• United States
• Restaurants
• 700 & Above Employee

• Office Coordinator & HR Assistant

  • Jun 2018 - Sep 2018

  As an HR assistant, I performed basic HR functions. I created onboarding schedules for new employees, created templates for employment contracts and terminations agreements for various levels of management according to Yum! Canada’s lawyer recommendations & created new policy agreements as well as updating current policies. Analyzed confidential employee data and created a PowerPoint presentation displaying findings. Updated employee files within the HR database, Dayforce.As an office coordinator, I Provided administrative support to Leadership Team members in Microsoft Outlook (calendar) management, travel, transportation, meetings & mail. Oversaw mailroom and effectively communicate with all departments, ensuring appropriate paperwork was received and accurately filled.



adidas

• Germany
• Sporting Goods
• 700 & Above Employee

• Sports Marketing Consultant

  • May 2018 - Jun 2018

  As a marketing consultant, I motived an international diverse team of five, over a four-week period to evaluate Adidas and their marketing strategy on targeting American youth to play tennis. As a team we communicated, researched, collaborated and problem solved. As a group, we used a variety of marketing tools such as 4p’s, SWOT, and Customer Segmentation to evaluate the Adidas and the American youth demographic. We created marketing recommendations, a budget, an implementation plan and schedule that were presented to the Adidas marketing department in Germany.

• Event Coordinating: Nipissing Break the Ice on Mental Health Hockey Fundraiser

  • Sep 2017 - Dec 2017

  As an Event Coordinator, I worked alongside four teams to helped organize and activate a charity hockey event to raise money for NU Listens and Do It For Daron (DIFD). My responsibilities included creative design of event day programs, ad design for sponsors of the event, organizing all event logistics and labour planning, event messaging and decorations. This event raised over $8,000.00 for our charitable partners. As an Event Coordinator, I worked alongside four teams to helped organize and activate a charity hockey event to raise money for NU Listens and Do It For Daron (DIFD). My responsibilities included creative design of event day programs, ad design for sponsors of the event, organizing all event logistics and labour planning, event messaging and decorations. This event raised over $8,000.00 for our charitable partners.



Save the Mothers

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Summer Student Administrator

  • Jun 2016 - Aug 2016

  Analyzed current website and provided feedback to enhance the user experience. Reviewed and evaluated future office space by collecting data and presenting it using MS Excel. Researched and wrote a management report proposal for a board retreat. Created a pledge sheet for a charity walk.Hand wrote Thank You cards to sponsors who have supported Save the Mothers. Analyzed current website and provided feedback to enhance the user experience. Reviewed and evaluated future office space by collecting data and presenting it using MS Excel. Researched and wrote a management report proposal for a board retreat. Created a pledge sheet for a charity walk.Hand wrote Thank You cards to sponsors who have supported Save the Mothers.



MacIver Dodge

• 1 - 100 Employee

• Night Time Receptionist & Accounting Assistant

  • Nov 2011 - Aug 2015

  As an accounting assistant, I performed various administrative and basic accounting functions such as billing customers, contacting suppliers, reviewing purchase orders, processing invoices and ordering office supplies. Maintained all of the dealership documents and was responsible for organizing all filing systems including all scanning and copying of documents.As a receptionist, I greeted and welcomed guests, and provided exceptional customer service by making the customers feel comfortable. I delivered excellent customer service by resolved customer concerns in a timely manner ensuring customer satisfaction. Ensured Urgent matters were dealt with quickly and professionally. Managed the main multi-line switchboard, answered general inquiries, helped troubleshoot customer’s issues transferred calls appropriately, processed customer complaints and processed transactions. Training new employees on the switchboard and all of its responsibilities. Was responsible for cash handling, balancing till, and working with large amounts of cash at any given time.