Mad Sena

Superviseur/Responsable Equipe « APPOINTMENT » at Lome Container Terminal
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Contact Information
us****@****om
(386) 825-5501
Location
Lomé, Lomé, Togo, TG

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Experience

    • Togo
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Superviseur/Responsable Equipe « APPOINTMENT »
      • Mar 2022 - Present

    • Sales Executive & Customer service
      • Oct 2014 - Present

    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Commercial Assistant
      • Dec 2011 - Mar 2014

       Issuing pro forma Invoices to customers  Holding the daily sales file with all details related to customers  Welcoming and assisting new customers who come for first  Updating and sending company’s product prices to customers on weekly basis  Collecting Information relative to the price in the local market  Studying and analyzing competition’s price applied in Malaysia with regard to BECE Price (On weekly basis)  Issuing the commercial dashboard (on weekly basis)  Issuing pro forma Invoices to customers  Holding the daily sales file with all details related to customers  Welcoming and assisting new customers who come for first  Updating and sending company’s product prices to customers on weekly basis  Collecting Information relative to the price in the local market  Studying and analyzing competition’s price applied in Malaysia with regard to BECE Price (On weekly basis)  Issuing the commercial dashboard (on weekly basis)

    • Sales Executive
      • Sep 2008 - Nov 2011

       Freight quote, Contracts creation and maintenance, forecasts, market planning, customer management. Canvassing new customers by telephone (telemarketing) Coordinating empty containers sales (quotation, Invoicing…) Creating and updating customer profile in the customer data base system called SCV : Single Customer View for Togo Elaborating with the hole sales Team, the Sales Forecast for the next year (at the end of the current year)  Managing a customer portfolio from 80 to 100 Customers Visiting periodically VIP customers Assuring a minimum of administrative tasks within the commercial department Connection between the local agency and Center Area in term of price negotiation Show less

    • Marketing Assistant
      • Jun 2006 - Sep 2008

      LONGSTANGING MANAGEMENT Managing longstanding containers by following every container discharged at the port after the normal free time of 14 days  Calling or mailing involved customers to come and take their cargoes in order to avoid container’s seizure by customs.MARKET & COMPETITION INTELLIGENCE Collecting, processing and issuing information related to the competition in order to plan actions aiming market share increasing by using the SWOT. Analyzing and issuing of statics on Import market evolution Studying Export market in general and especially Metal Scrap market evolution in Togo Coordinating, elaborating, writing and publishing an internal newspaper called « Mèlè Voice », Mèlè means SHIP or VESSEL in one of local languages in Togo. Writing of my master’s thesis on the topic : Importance of the Marketing Information system in the Decision-Making Process Show less

    • Trainee
      • Apr 2004 - Jul 2004

       Studying the local market, customer Understanding and competition knowledge  Collecting, information related to the global market and the competition.  Contributing to the creation and the design of a customer data base with ACCESS.  Studying the local market, customer Understanding and competition knowledge  Collecting, information related to the global market and the competition.  Contributing to the creation and the design of a customer data base with ACCESS.

Education

  • Université de Montpellier
    Master 2 (M2), Marketing et Direction d'Equipes Commerciales
    2019 - 2021
  • Université Montpellier I
    Bachelor's degree, TRADE & SALES
    2009 - 2010
  • ESAG - NDE
    Senior Technician Brevet, SALES & MARKETING
    2004 - 2006
  • LETP - LOME
    Baccalaureate, TRADE & SALES
    2001 - 2003

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