Mad Sena
Superviseur/Responsable Equipe « APPOINTMENT » at Lome Container Terminal- Claim this Profile
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Bio
Experience
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Lome Container Terminal
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Togo
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Superviseur/Responsable Equipe « APPOINTMENT »
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Mar 2022 - Present
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Sales Executive & Customer service
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Oct 2014 - Present
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BeCe Sarl
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Food and Beverage Manufacturing
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1 - 100 Employee
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Commercial Assistant
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Dec 2011 - Mar 2014
Issuing pro forma Invoices to customers Holding the daily sales file with all details related to customers Welcoming and assisting new customers who come for first Updating and sending company’s product prices to customers on weekly basis Collecting Information relative to the price in the local market Studying and analyzing competition’s price applied in Malaysia with regard to BECE Price (On weekly basis) Issuing the commercial dashboard (on weekly basis) Issuing pro forma Invoices to customers Holding the daily sales file with all details related to customers Welcoming and assisting new customers who come for first Updating and sending company’s product prices to customers on weekly basis Collecting Information relative to the price in the local market Studying and analyzing competition’s price applied in Malaysia with regard to BECE Price (On weekly basis) Issuing the commercial dashboard (on weekly basis)
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Sales Executive
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Sep 2008 - Nov 2011
Freight quote, Contracts creation and maintenance, forecasts, market planning, customer management. Canvassing new customers by telephone (telemarketing) Coordinating empty containers sales (quotation, Invoicing…) Creating and updating customer profile in the customer data base system called SCV : Single Customer View for Togo Elaborating with the hole sales Team, the Sales Forecast for the next year (at the end of the current year) Managing a customer portfolio from 80 to 100 Customers Visiting periodically VIP customers Assuring a minimum of administrative tasks within the commercial department Connection between the local agency and Center Area in term of price negotiation Show less
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Marketing Assistant
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Jun 2006 - Sep 2008
LONGSTANGING MANAGEMENT Managing longstanding containers by following every container discharged at the port after the normal free time of 14 days Calling or mailing involved customers to come and take their cargoes in order to avoid container’s seizure by customs.MARKET & COMPETITION INTELLIGENCE Collecting, processing and issuing information related to the competition in order to plan actions aiming market share increasing by using the SWOT. Analyzing and issuing of statics on Import market evolution Studying Export market in general and especially Metal Scrap market evolution in Togo Coordinating, elaborating, writing and publishing an internal newspaper called « Mèlè Voice », Mèlè means SHIP or VESSEL in one of local languages in Togo. Writing of my master’s thesis on the topic : Importance of the Marketing Information system in the Decision-Making Process Show less
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Trainee
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Apr 2004 - Jul 2004
Studying the local market, customer Understanding and competition knowledge Collecting, information related to the global market and the competition. Contributing to the creation and the design of a customer data base with ACCESS. Studying the local market, customer Understanding and competition knowledge Collecting, information related to the global market and the competition. Contributing to the creation and the design of a customer data base with ACCESS.
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Education
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Université de Montpellier
Master 2 (M2), Marketing et Direction d'Equipes Commerciales -
Université Montpellier I
Bachelor's degree, TRADE & SALES -
ESAG - NDE
Senior Technician Brevet, SALES & MARKETING -
LETP - LOME
Baccalaureate, TRADE & SALES