Macy Coutts

Keyholder at Nobody's Child
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Bio

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Credentials

  • ACPro InDesign
    Adobe
    Dec, 2022
    - Nov, 2024

Experience

    • United Kingdom
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Keyholder
      • May 2023 - Present

    • Sales Associate
      • Apr 2023 - May 2023

    • Australia
    • Retail
    • 700 & Above Employee
    • Sample Coordinator
      • Mar 2022 - Sep 2022

      Organised and managed all sample inventory within the Supre head office (part of Cotton On Group). Worked on photoshoots, calmly assisting the entire team to ensure everything ran seamlessly in a high stress environment. Assisted styling upcoming campaign shoots. Consistently worked with all departments in head office to ensure clear communication regarding all sample processes. Organised and managed all sample inventory within the Supre head office (part of Cotton On Group). Worked on photoshoots, calmly assisting the entire team to ensure everything ran seamlessly in a high stress environment. Assisted styling upcoming campaign shoots. Consistently worked with all departments in head office to ensure clear communication regarding all sample processes.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Front of House
      • Oct 2021 - Mar 2022

      Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Confidently managed any complaints with grace and patience. Adept at handling multiple customer requests and queries in a quick and courteous manner. Warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Confidently managed any complaints with grace and patience. Adept at handling multiple customer requests and queries in a quick and courteous manner.

    • Australia
    • Wholesale Building Materials
    • 700 & Above Employee
    • Concierge
      • 2017 - 2022

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Waitress
      • Nov 2020 - Dec 2021

    • Australia
    • Apparel & Fashion
    • 200 - 300 Employee
    • Sales Assistant
      • May 2019 - Feb 2021

      Maintained clean, organised inventory and curated displays of seasonal clothing. Anticipated customer needs and provided them with high quality service while upholding brand values and standards to ensure customer satisfaction. Happily guided customers through the process of successfully finding their ideal styles. Handled POS systems transactions including credit, cash, exchanges and refunds. Achieved KPI results by collaborating with team members and working independently. Obtained excellent product knowledge and communicated this to clients. Show less

Education

  • University of the Arts London
    Bachelor of Arts - BA, Marketing
    2022 - 2026
  • RMIT University
    Associate's degree, Fashion Merchandising
    2020 - 2021
  • Shelford Girls'​ Grammar
    VCE
    2017 - 2018
  • Haileybury
    2011 - 2017

Community

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