Experience

ECI Software Solutions

• United States
• Software Development
• 700 & Above Employee

• Programmer

  • Sep 2023 - Present

  • Helped the company migrate large Jira project • Wrote, tested, and supported a Jira-to-Jira application in C# • Upgraded a previous migration tool to use a state system for resuming • Application uses a custom-built state system to support resuming in case of issues



LaunchVPS LLC

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• System Administrator

  • Jan 2023 - Present

  I work directly with the company owner to assist with various tasks. My primary focus is keeping the environment secure. • Help test various functions across the environment • Monitor IP ranges to ensure they are kept clean while fighting abuse • Various other tasks on an as-needed basis.



HomeHero

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• DevOps Engineer

  • Nov 2021 - Dec 2022

  Remote Helped design, develop, and maintain infrastructure for HomeHero. Worked with AWS, Terraform, GoLang, and other technologies in a HIPAA-compliant environment. • Helped develop, design, and maintain five-nines infrastructure for a HIPAA-compliant SaaS offering utilizing AWS services such as ECS, Cloudwatch, RabbitMQ, Prometheus, Postgres, IAM, and Grafana in a containerized environment • Designed, developed, and implemented a custom backup system that automatically retrieved… Show more Helped design, develop, and maintain infrastructure for HomeHero. Worked with AWS, Terraform, GoLang, and other technologies in a HIPAA-compliant environment. • Helped develop, design, and maintain five-nines infrastructure for a HIPAA-compliant SaaS offering utilizing AWS services such as ECS, Cloudwatch, RabbitMQ, Prometheus, Postgres, IAM, and Grafana in a containerized environment • Designed, developed, and implemented a custom backup system that automatically retrieved, encrypted, and stored the backup • Helped automate, log, store, back up, and harden various processes, data flows, and environments Provided ad-hoc support for the development team Show less



Red Clay Consolidated School District

• United States
• Education Administration Programs
• 200 - 300 Employee

• System Administrator

  • Aug 2015 - Nov 2021

  Wilmington, Delaware, United States Helped design, develop and maintain various systems for Red Clay including some district-wide tools. Acted as an ad-hoc resource for various district projects and led the effort to design and implement several systems from scratch. • Led the effort to design and build several district-wide projects including: •• a digital signage platform from scratch using C#, Javascript, and MySQL that utilized various REST APIs such as Twitter, quotes.rest, and OpenWeather •• a control panel… Show more Helped design, develop and maintain various systems for Red Clay including some district-wide tools. Acted as an ad-hoc resource for various district projects and led the effort to design and implement several systems from scratch. • Led the effort to design and build several district-wide projects including: •• a digital signage platform from scratch using C#, Javascript, and MySQL that utilized various REST APIs such as Twitter, quotes.rest, and OpenWeather •• a control panel that allowed non-technical staff to utilize GSuite functionality through an easier interface; enabled staff to do basic operations such as changing student names, searching Google for students, and Chromebook management, etc. •• a bus route management tool that allowed our transportation department to track incoming and outgoing buses, along with all the routes for the day - managed and updated instantly with updates pushed via web sockets • Developed and maintained reports and the reporting system for student data, change management, COVID tracking, and more. • Acted as Tier 2/3 support for school technicians and worked with district staff on escalated issues Managed users and devices for the entire district in GSuite Show less



doeLegal

• United States
• Legal Services
• 1 - 100 Employee

• Internal IT Team/Litigation Support Team

  • Mar 2015 - Aug 2015

  Wilmington, Delaware • Worked on the litigation support team • Provided training to customers using iPro Eclipse • Manipulated and imported data into litigation software • Wrote complex regular expression queries to help clean data up before import - Worked on the backend storage system



HostMySite

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Platform Administrator

  • Dec 2013 - Feb 2015

  Newark, Delaware Started out as a tech support representative and worked my way up to team lead and then platform admin. Performed tech support and DevOps duties. Led teams in projects ranging from legacy migrations to various administrative projects. • Led the effort to migrate bare-metal servers to virtualized environments in VMWare • Maintained and administered a server farm of 600+ servers • Handled capacity management for shared and virtualized hosting environments

• Lead Technical Support Analyst

  • Mar 2013 - Dec 2013

  Newark, Delaware • Lead a team of tech support analysts • Provided Tier 2/3 support and troubleshooting for hardware and software issues • Worked 1-to-1 with high-end customers (VPS and Dedicated) to provide the best support • Trained, interviewed, and wrote documentation for new hires

• Technical Support Representative

  • Apr 2012 - Mar 2013

  Newark, Delaware • Support end-users via phones, chat, and ticketing • Troubleshooting basic issues such as 404 errors, permissions, email, and coding issues • Managed customer DNS, migrated websites, and database maintenance • Troubleshoot both client and server-side issues