Experience

Litchfield Bancorp

• United States
• Banking
• 1 - 100 Employee

• Teller Customer Service

  • Jan 2015 - Present

  • Administrates analytical skills to determine which products and services would have the greatest return for each customer, in order to stimulate growth within the business• Employs interpersonal skills to advise customers with deposits, withdrawals, and check cashing utilizing knowledge within the banking industry through the use of COCC Software• Solves complex problems in a fast-paced office environment using analytical and multitasking skills• Uses administrative skills to work with confidential and sensitive information in an appropriate manner• Applies customer service knowledge to solve problems and complaints both in person and over the phone in order to best address customer demands• Employs interpersonal skills to promote and sell bank products including checking and savings accounts, certificates of deposit, retirement accounts, and financial investment services in order to increase bank revenue and customer satisfaction• Compile data to prepare for internal and external audits, in order to help effectively run day to day operations within the branch and to make sure everything is in compliance with rules and regulations of Litchfield Bancorp• Balance Vaults and ATMs to reassure they were being used correctly and make sure all safety and proficiency practices were following banking protocol• Uses leadership skills to help mentor incoming tellers teaching them best practices within the banking and customer service industry



Peaches 'N Cream

• United States
• Restaurants
• 1 - 100 Employee

• Food Server

  • Apr 2014 - Sep 2017

  • Performed daily upkeep to comply with health and safety codes• Prepared orders quickly and friendly, focusing on the customers desires by using my customer service abilities and time management skills• Balanced cash register at the end of the night to make sure that all purchases are accounted for • Performed daily upkeep to comply with health and safety codes• Prepared orders quickly and friendly, focusing on the customers desires by using my customer service abilities and time management skills• Balanced cash register at the end of the night to make sure that all purchases are accounted for