Experience

Superior Dairy, Inc.

• United States
• Food Production
• 1 - 100 Employee

• Dispatch

  • Aug 2020 - Present

  Dispatcher/Driver Manager Responsible for: • Managing drivers • Monitoring drivers DOT clock • Monitoring where drivers are • Ensuring deliveries are made on time • Entering delivery times into systems • Handling any issues drivers encounter Dispatcher/Driver Manager Responsible for: • Managing drivers • Monitoring drivers DOT clock • Monitoring where drivers are • Ensuring deliveries are made on time • Entering delivery times into systems • Handling any issues drivers encounter



The M.K. Morse Company

• United States
• Construction
• 100 - 200 Employee

• Utility Worker

  • May 2018 - Aug 2020

  Cross trained in multiple shop functions Machine maintenance Overhead cranes Quality checks Strip, inline and temper furnace operations and maintenance Machine/electrical troubleshooting Equipment operating Media blast Cross trained in multiple shop functions Machine maintenance Overhead cranes Quality checks Strip, inline and temper furnace operations and maintenance Machine/electrical troubleshooting Equipment operating Media blast



Synchrony Financial

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Specialized Processing Group

  • Jul 2017 - May 2018

  Review legal documents Update accounts Speak with law offices regarding accounts Verifying debt obligations Review handwritten documents sent by customers Establishing cease and desist on communications Removing cease and desist orders once rescind is received Review account history

• Fraud Account Manager

  • Dec 2016 - Jul 2017

  Handling escalated accounts Uploading documents Overriding account strategies Specialized account review Special problem solving strategies Communicating with representatives to provide assistance in adverse call situations Reviewing media that has been mailed to customers Adviding all fraud representatives across numerou locations

• Fraud Representative

  • Nov 2015 - Dec 2016

  Responsibilities: Verifying information Submitting fraud claims Product knowledge Relaying infomation to fraud investigations Complete and precise documentation Abiding by rules and legal regulations Reporting cards as lost or stolen



Giant Eagle, Inc.

• United States
• Retail Groceries
• 700 & Above Employee

• Produce Clerk, Cashier

  • Sep 2014 - Dec 2015

  Cross trained in produce, liquor department, dairy department, grocery/stock department, also self-trained in bakery to help when needed. Received: perfect attendance award. Cross trained in produce, liquor department, dairy department, grocery/stock department, also self-trained in bakery to help when needed. Received: perfect attendance award.