Mackenzie Langland
Sales Associate at Checkered Flag Auto Group- Claim this Profile
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Bio
Experience
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Checkered Flag Auto Group
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Sales Associate
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Feb 2022 - Present
Consulted clients by analyzing and aligning client needs with a sale tailored to the objectives Continually forged relationships with clients throughout different stages of the client lifecycle using a prescriptive framework, building a lasting, repeat customer base Supported successful adoption of products using a CRM to drive additional value throughout the lifetime of product ownership Proactively maximized the sales opportunity, consistently in the top 10 company-wide for sales of additional warranties, protection services, and products Mastered all product details to provide a robust, knowledgeable, and reassuring experience Guided customers throughout the sales process to ensure profitability as well as consumer satisfaction Administered vehicle acquisition, budgeting, financial approval, DMV filing procedures, financing, and coordination of vehicle delivery Show less
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Chop's Seafood and Steak
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Virginia Beach, Virginia, United States
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Server Assistant
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Jul 2021 - Feb 2022
Managed customer deliveries and owned end-to-end handoff to guarantee maximum satisfaction through efficiency and simply getting orders right Evaluated levels of condiments and core product inventories regularly to support optimal function between all staff and servers Eagerly and expertly attempted to meet any customer demands with exceptional attention to detail and a positive attitude Assisted with dining room setup prior to and after the service period Maintained exceptional dining room cleanliness through efficient bussing and proactive service Show less
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Chick-fil-A Restaurants
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United States
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Restaurants
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700 & Above Employee
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Front of House
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May 2020 - May 2021
Took initiative to train new staff in front-of-house procedures, customer relations, and cleaning Evaluated and measured product for quality and quantity, ensuring it exceeded established standards Exceeded demanding and varying shifts with consistency and excellence Trained in every position in FOH due to high adaptability and learning agility Took initiative to train new staff in front-of-house procedures, customer relations, and cleaning Evaluated and measured product for quality and quantity, ensuring it exceeded established standards Exceeded demanding and varying shifts with consistency and excellence Trained in every position in FOH due to high adaptability and learning agility
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Grace Bible Church
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United States
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Religious Institutions
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1 - 100 Employee
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Childcare Worker
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Jun 2017 - Apr 2021
Administered and managed behavior through developmentally appropriate discipline Maintained effective schedule balance between rest periods, active play, and instruction Planned and guided age-appropriate tasks like journaling, crafts, and bonding exercises Promoted behavioral best practices using positive reinforcement methods to achieve optimal outcomes Adapted care and guidance to diverse children at various age levels Administered and managed behavior through developmentally appropriate discipline Maintained effective schedule balance between rest periods, active play, and instruction Planned and guided age-appropriate tasks like journaling, crafts, and bonding exercises Promoted behavioral best practices using positive reinforcement methods to achieve optimal outcomes Adapted care and guidance to diverse children at various age levels
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Education
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First Colonial High School
High School Diploma, Human Biology