Experience

Bangor Area School District

• United States
• Education Administration Programs
• 100 - 200 Employee

• Paraprofessional

  • Oct 2019 - Present

  Bangor, Pennsylvania, United States



Berkheimer Tax Innovations

• United States
• Financial Services
• 1 - 100 Employee

• Customer Care Representative

  • Oct 2015 - Oct 2019

  50 N 7th St Bangor, PA 18013 The primary responsibility of a customer service representative for H.A. Berkheimer is answering phone calls from taxpayers, employers, and payroll companies and assisting each caller to the best ability. During a phone call, a customer service representative may answer the caller’s questions by looking into their accounts, updating information, and/or sending forms or letters upon request. Other duties include retrieving voicemail from previous days and returning calls. When instructed… Show more The primary responsibility of a customer service representative for H.A. Berkheimer is answering phone calls from taxpayers, employers, and payroll companies and assisting each caller to the best ability. During a phone call, a customer service representative may answer the caller’s questions by looking into their accounts, updating information, and/or sending forms or letters upon request. Other duties include retrieving voicemail from previous days and returning calls. When instructed, responsibilities will also consist of the training of new employees. Show less



The Bon-Ton Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2014 - Oct 2015

  Easton, Pennsylvania As a full-time sales associate within the Women's Clothing department, responsibilities included: assisting customers by providing friendly and courteous customer service during their time within the store. Other responsibilities comprised of containing knowledge of current styles and trends to assist customers with their shopping. Additionally, checking all Bon-Ton customers out using the POS system. Sales associates must carryout their duties to ensure each customer is taken care of in a… Show more As a full-time sales associate within the Women's Clothing department, responsibilities included: assisting customers by providing friendly and courteous customer service during their time within the store. Other responsibilities comprised of containing knowledge of current styles and trends to assist customers with their shopping. Additionally, checking all Bon-Ton customers out using the POS system. Sales associates must carryout their duties to ensure each customer is taken care of in a professional and courteous manner. In addition, the manager of the department relied on the full-time associate for tasks that she needs help with, such as ensuring the appearance of the department is up to standards. Show less



Lock Haven University of Pennsylvania

• Higher Education
• 400 - 500 Employee

• Writing Center Tutor

  • Jan 2014 - May 2014

  Lock Haven, Pennsylvania Responsibilities included: assisted students who came into the writing center to have their papers critiqued. In addition, each writing center employee would read through students papers with them and help correct student's papers including both grammar and content.

• History Tutor

  • Oct 2011 - May 2014

  Responsibilities included: tutored students of Lock Haven University within the U.S. History I and II classes. Tutoring sessions included reviewing notes and quizzing students on information, in addition to asking students if they had any questions on the material.