Personal Care Assistant

• Jan 2023 - Present

- Lifted, moved, positioned, and transported clients - Provided support with personal hygiene, including bathroom visits, bathing, dressing, and grooming - Dispensed medication and ensured clients took their prescribed medication on time - Contributed to a clean, well-organized, and pleasant environment for all patients - Completed proper charting documentation each shift - Lifted, moved, positioned, and transported clients - Provided support with personal hygiene, including bathroom visits, bathing, dressing, and grooming - Dispensed medication and ensured clients took their prescribed medication on time - Contributed to a clean, well-organized, and pleasant environment for all patients - Completed proper charting documentation each shift

Server

• Feb 2022 - Present

Server

• Mar 2021 - Present

- Maintained customer satisfaction, attaining the needs of 100+ customers daily- Followed strict allergy guidelines according to restaurant policy- Collaborated with team to improve workflow and overall customer service- Performed wine service and served signature cocktails as needed- Assisted guests with order selection by promoting signature menu items/specials

Dining Room Coordinator

• Nov 2020 - Apr 2021

- Greeted 100+ guests per shift and escort to assigned tables, providing each server with proper amount of guests in each section- Monitored restaurant activity and guest flow, maximizing safe table utilization during COVID-19, while minimizing customer wait time- Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings- Assessed dining room during service to update seating chart- Responsible for all to-go orders, receiving and inputting patron's order into computer system- Received payments, validate credit charges, calculate to-go orders, issue change, and prepare to-go orders for pick up in a timely, yet efficient manner- Effectively communicated and assisted wait staff or management to ensure prompt service and positive relationships

Dietetics Student

• Aug 2019 - Present

UMass Store Sales Associate

• Jan 2020 - Sep 2021

- Displayed high-quality customer service skills by assisting fellow peers with product knowledge- Greeted 100+ customers per week, actively responding to customer's purchase decisions and questions- Created merchandise displays in order to maximize purchases

Dietetic Technician

• Jun 2022 - Sep 2022

- Completed menus with patient, in accordance with food allergies, ethnic/cultural issues, food preference, and nutritional plan as determined by dietitian - Set up and fed patients as needed - Completed clinical documentation using a computerized system and/or Kardex system as appropriate - Recorded daily intake/outtake of patients' meals and noted in Epic - Provided patients with clinical nutrition counseling, recommended food selection and educated patients on food options based on medical requirements per department standards - Retrieved full food carts/trucks from kitchen and delivered to patient floors - Carried trays to patients to ensure accurate and timely meals according to prescribed diet order

Research Intern

• May 2022 - Sep 2022

- Developed social media posts regarding IBD-AID research - Posted blogs on the Center of Applied Nutrition website regarding pregnancy & the gut microbiome, inflammatory properties, etc. - Conducted research on the MELODY trial, anti-inflammatory diets & dietary manipulation - Developed social media posts regarding IBD-AID research - Posted blogs on the Center of Applied Nutrition website regarding pregnancy & the gut microbiome, inflammatory properties, etc. - Conducted research on the MELODY trial, anti-inflammatory diets & dietary manipulation

Summer Staff

• Apr 2019 - Mar 2021

- Administered quick, helpful service to customers - Coordinated training of incoming employees over the course of 4 months, demonstrating strong leadership - Provided timely and efficient service, while refilling/prepping needed items, assisting coworkers, aiding customer concerns - Administered quick, helpful service to customers - Coordinated training of incoming employees over the course of 4 months, demonstrating strong leadership - Provided timely and efficient service, while refilling/prepping needed items, assisting coworkers, aiding customer concerns

UMass Medical School Molecular Medicine Intern

• Mar 2019 - Apr 2019

- Studied the etiology and pathogenesis of autoimmune T1D, in order to develop new therapies and drugs for personalized medicine - Developed a deeper understanding of interpersonal relationships in the workplace - Attended business meetings, actively participating while taking notes for mentor on MS Word - Acquired skills of a cancer lab technician by observation and active listening - Studied the etiology and pathogenesis of autoimmune T1D, in order to develop new therapies and drugs for personalized medicine - Developed a deeper understanding of interpersonal relationships in the workplace - Attended business meetings, actively participating while taking notes for mentor on MS Word - Acquired skills of a cancer lab technician by observation and active listening

Retail Salesperson

• May 2017 - Jan 2019

- Stocked and organized inventory with speed and efficiency - Provided excellent customer service, with direct interaction at the cash register, tending to about 200 customers per shift - Performed general upkeep of assigned department (restocking, organizing, cleaning) - Assisted customers at the register, eagerly promoting store credit card and rewards program - Stocked and organized inventory with speed and efficiency - Provided excellent customer service, with direct interaction at the cash register, tending to about 200 customers per shift - Performed general upkeep of assigned department (restocking, organizing, cleaning) - Assisted customers at the register, eagerly promoting store credit card and rewards program