Experience

Oswald Companies

• United States
• Insurance
• 300 - 400 Employee

• Senior Operations Coordinator

  • Aug 2023 - Present

• Benefits Market Analyst, Team Lead

  • Aug 2022 - Aug 2023

  Responsible to coordinate the marketing and placement of a client’s employee benefits programs. Prepares and presents RFPs to carriers to obtain quotes that meet the needs of existing and prospective clients. Consults with team members to identify solutions that minimize risk and maximize cost effectiveness.

• Benefits Market Analyst

  • Apr 2021 - Sep 2022

  Responsible to coordinate the marketing and placement of a client’s employee benefits programs. Prepares and presents RFPs to carriers to obtain quotes that meet the needs of existing and prospective clients. Consults with team members to identify solutions that minimize risk and maximize cost effectiveness.



SummaCare

• United States
• Insurance
• 100 - 200 Employee

• Compliance Analyst

  • Mar 2019 - Apr 2021

  Researches and maintains knowledge of current and proposed legislation to ensure organizational compliance. Monitors and audits internal and external customer preference/operations to verify adherence to contracts and regulatory requirements. Develops and implements policies and procedures aimed at ensuring the department remains in complicate with new or revised legislation. Analyzed data, processes, workflows, and outputs; prepares reports to identify and determine compliance risks.

• Reconciliation Analyst

  • Oct 2017 - Mar 2019

  Understand all areas of operations, review and work enrollment reports to identify discrepancies, participate in weekly operations meetings, contribute to quality control by auditing files related to enrollment and reconciliation, assist in developing reports, files, etc. needed to keep enrollment reconciled and compliant with CMS regulations, and understand rules and regulations regarding Medicare.



The University of Akron, College of Business Graduate Programs

• Akron, Ohio

• Graduate Advisor

  • May 2016 - Dec 2017

  Duties: Work with International Students Visas and other legal documentation Data entry and processing of applications, student program requirements and admissions meeting information. Customer Relationship Management Processing Environmental Scanning. Graduation auditing. Answering telephone calls and emails in a timely manner. Sending follow up emails for GMATS, inquiries, applicants and students. New student entry appointments- in person and/or… Show more Duties: Work with International Students Visas and other legal documentation Data entry and processing of applications, student program requirements and admissions meeting information. Customer Relationship Management Processing Environmental Scanning. Graduation auditing. Answering telephone calls and emails in a timely manner. Sending follow up emails for GMATS, inquiries, applicants and students. New student entry appointments- in person and/or Springboard. Transcript assessments. Recruiting events on and off- campus. Monthly tracking reports. Social Media-Facebook, LinkedIn, etc. Auditing non-degree and special student files. Student, applicant and inquiry follow up marketing. Special Projects and other duties as assigned. Participating as Marshall’s in commencement ceremonies as required. Show less Duties: Work with International Students Visas and other legal documentation Data entry and processing of applications, student program requirements and admissions meeting information. Customer Relationship Management Processing Environmental Scanning. Graduation auditing. Answering telephone calls and emails in a timely manner. Sending follow up emails for GMATS, inquiries, applicants and students. New student entry appointments- in person and/or… Show more Duties: Work with International Students Visas and other legal documentation Data entry and processing of applications, student program requirements and admissions meeting information. Customer Relationship Management Processing Environmental Scanning. Graduation auditing. Answering telephone calls and emails in a timely manner. Sending follow up emails for GMATS, inquiries, applicants and students. New student entry appointments- in person and/or Springboard. Transcript assessments. Recruiting events on and off- campus. Monthly tracking reports. Social Media-Facebook, LinkedIn, etc. Auditing non-degree and special student files. Student, applicant and inquiry follow up marketing. Special Projects and other duties as assigned. Participating as Marshall’s in commencement ceremonies as required. Show less