Experience

Service Coordination Support/Soutien (SCS)

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Supervisor, Adult Case Manager, Urgent Response and APSW

  • Oct 2021 - Present

  • Provides ongoing leadership and supervision of staff by participating in the selection of qualified individuals, ensuring appropriate training and development, assigning responsibilities, monitoring performance and maintaining a positive and safe working environment for employees. • Supervises day-to-day activities relating to the delivery of case management and urgent response services. • Conducts monthly clinical supervisions with each Case Manager including UR Case Managers to review the status of cases, providing direction and guidance as required and ensuring resolution of issues. • Provides advice on the resolution of complex issues and monitors the priority levels and workload for adult case managers and UR case manager’s. • Attends meetings with stakeholders, including internal/external committees, community partners and individuals/caregivers. • Ensures that policies and procedures are implemented and adhered to. Show less



Canadian Mental Health Association

• Canada
• Mental Health Care
• 700 & Above Employee

• Residential Rehabilitation Support Worker

  • Mar 2021 - Apr 2022

  - On-site direct service for clients who have been found Not Criminally Responsible (NCR) and are under the purview of the Ontario Review Board (ORB), currently residing in the Transitional Rehabilitation Housing Program (TRHP2) - Supports include Activities of Daily Living (ADLs) support with a focus on building a range of life skills; group facilitation; social recreational programming; leading residents’ meetings; conflict resolution; crisis prevention/intervention; medication monitoring; risk management; assessing mental status; supportive counselling. - Maintaining trusting, respectful and collaborative working relationships with clients and colleagues; liaising with CMHA and CAMH service providers and other community supports Show less



St. Felix Centre

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Caseworker

  • Jan 2018 - Nov 2021

  - Provides positive interactions, crisis intervention, rapport and relationship building withindividuals experiencing homelessness- Provides initial screening and intake of guests, while explaining proper procedure foraccessing services, mats and drop in facility- Responds to emergency situations while working closely with team

• Drop In Support - Placement Student

  • Sep 2017 - Dec 2017

  - Supporting guests in an inclusive environment to meet various needs, while maintaining confidentiality and sensitivity to any personal matters that arise- Interact with guests on an ongoing basis who are street involved, people experiencing homelessness or suffer from mental health or substance misuse problems



XcelerateU

• Canada
• Education Administration Programs

• Program Coordinator, Canada's First Career Accelerator

  • Jun 2020 - Dec 2020

  - Manage the program framework to successfully transform and advance clients and their careers - Create outreach plan to attract prospective participants, coaches and mentors - Coordinate the delivery programming to assist students in their professional growth - Manage the program framework to successfully transform and advance clients and their careers - Create outreach plan to attract prospective participants, coaches and mentors - Coordinate the delivery programming to assist students in their professional growth



JVS Toronto

• Canada
• Non-profit Organizations
• 200 - 300 Employee

• Employment Counselor, Autism Spectrum Disorder Job Readiness Project

  • Dec 2018 - Jul 2020

  Autism Spectrum Disorder Job Readiness Program Employment Counselor - Assess client needs and develop service plans that demonstrate the coordination of appropriate interventions to support employment goals - Guide participants to learn about self-advocacy and how to disclose to employers, build communication skills, work life balance and workplace etiquette skill - Lead vocational workshops, 1:1 weekly counselling, 1:1 job development, job coaching and retention workshops Autism Spectrum Disorder Job Readiness Program Employment Counselor - Assess client needs and develop service plans that demonstrate the coordination of appropriate interventions to support employment goals - Guide participants to learn about self-advocacy and how to disclose to employers, build communication skills, work life balance and workplace etiquette skill - Lead vocational workshops, 1:1 weekly counselling, 1:1 job development, job coaching and retention workshops



CBI Health

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Residential Support Worker

  • Aug 2018 - Nov 2018

  - Manage and care for clients with aggressive and problem behaviours - Keep track and update documentation - Administer medications - Adhere to safety protocols - Safety Care certified - Manage and care for clients with aggressive and problem behaviours - Keep track and update documentation - Administer medications - Adhere to safety protocols - Safety Care certified