Maciej Stępak
Specjalista ds. obsługi klienta (Export) at Solaris Bus & Coach- Claim this Profile
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angielski Professional working proficiency
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niemiecki Limited working proficiency
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polski Native or bilingual proficiency
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Bio
Szymon Kazimierz Koczara
I've worked with Maciej in the same team for around a year and a half. Maciej was undoubtedly one of the most efficient members of our team. When there was a backlog of cases to handle, he was the best in the backoffice to catch it up. It's not about quantity, though. He was also a very good agent if it comes to quality. He's analytical skills as well. Should you look for a hard-working, efficient and detail oriented person, he's the one.
Szymon Kazimierz Koczara
I've worked with Maciej in the same team for around a year and a half. Maciej was undoubtedly one of the most efficient members of our team. When there was a backlog of cases to handle, he was the best in the backoffice to catch it up. It's not about quantity, though. He was also a very good agent if it comes to quality. He's analytical skills as well. Should you look for a hard-working, efficient and detail oriented person, he's the one.
Szymon Kazimierz Koczara
I've worked with Maciej in the same team for around a year and a half. Maciej was undoubtedly one of the most efficient members of our team. When there was a backlog of cases to handle, he was the best in the backoffice to catch it up. It's not about quantity, though. He was also a very good agent if it comes to quality. He's analytical skills as well. Should you look for a hard-working, efficient and detail oriented person, he's the one.
Szymon Kazimierz Koczara
I've worked with Maciej in the same team for around a year and a half. Maciej was undoubtedly one of the most efficient members of our team. When there was a backlog of cases to handle, he was the best in the backoffice to catch it up. It's not about quantity, though. He was also a very good agent if it comes to quality. He's analytical skills as well. Should you look for a hard-working, efficient and detail oriented person, he's the one.
Experience
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Solaris Bus & Coach
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Motor Vehicle Manufacturing
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500 - 600 Employee
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Specjalista ds. obsługi klienta (Export)
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Dec 2022 - Present
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Specjalista ds. obsługi klienta
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Feb 2022 - Present
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Młodszy specjalista ds. Obsługi Klienta
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Sep 2020 - Feb 2022
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Młodszy Specjalista ds. Rozwoju Strategii Serwisowej i LCC
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Apr 2019 - Sep 2020
-cykliczne analizy kosztowej realizacji kontraktów serwisowych,-kalkulacje techniczno-ekonomiczne m.in. kosztów Life Cycle Cost(LCC), analizy wskaźnika gotowości technicznej pojazdów oraz inne analizy bieżących i przyszłych kontraktów,-kalkulacja ryzyk wynikających z zapisów w przetargu,-obliczanie kosztów gwarancyjnych,-negocjacja kontraktów serwisowych.
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Arvato Polska
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Poznań, woj. wielkopolskie, Polska
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Specjalista ds. obsługi klienta
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Oct 2017 - Apr 2019
Obsługa klienta dla rynku brytyjskiego; telefoniczna, mailowa oraz poprzez chat Obsługa klienta dla rynku brytyjskiego; telefoniczna, mailowa oraz poprzez chat
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DACHSER
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Magazynier
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Feb 2017 - Oct 2017
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Kandle Dining Services, Inc
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United States
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Food and Beverage Services
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1 - 100 Employee
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Kitchen staff
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Jun 2014 - Oct 2014
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Education
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2019 - 2021
Uniwersytet Ekonomiczny w Poznaniu
Magister (Mgr), Zarządzanie -
2014 - 2018
Wyższa Szkoła Języków Obcych im. Samuela Bogumiła Lindego
Licencjat (Lic.), Lingwistyka stosowana
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