Maciej Baglaj

Junior Product Manager at Cigna Global Individuals
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Contact Information
us****@****om
(386) 825-5501
Location
Glasgow, Scotland, United Kingdom, UK

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Experience

    • United Kingdom
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Junior Product Manager
      • Jan 2023 - Present

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Product Analyst
      • Apr 2022 - Oct 2022

    • United Kingdom
    • Information Technology & Services
    • 700 & Above Employee
    • Technical Consultant
      • Oct 2021 - Jan 2022

      I undertook a 3-month intensive training by FDM as a Java Developer involving a range of business consultancy aspects with the principal emphasis on the technical features. Here, I got my hands into courses, such as Professional Skills, Python, SQL, Unix, Web Apps, Object-Oriented Programming x3 or Data Access. I undertook a 3-month intensive training by FDM as a Java Developer involving a range of business consultancy aspects with the principal emphasis on the technical features. Here, I got my hands into courses, such as Professional Skills, Python, SQL, Unix, Web Apps, Object-Oriented Programming x3 or Data Access.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Safety Associate
      • Mar 2021 - Jul 2021

      • Receiving and documenting incoming calls, chats, faxes and emails from external customers, such as patients or healthcare providers responding to their enquiries about the product. • Summarizing these reports based on information identifies as vital to the project. • Disseminate clear, accurate information to those customers on approved databases and appropriate resources • Creating Adverse Event (AE) and Product Complaints (PQCs) reports requiring concise data entry covering everything from patient symptoms, admission and results • Clarify, investigate and capture AE and PQC information Show less

    • Poland
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Technical Support Specialist
      • Feb 2021 - Jul 2021

      • Creating website mock-ups and being the main person responsible for sites maintenance • Lend IT support in analytics • Providing technical support to the IT team with the software, hardware and troubleshooting issues. • Creating website mock-ups and being the main person responsible for sites maintenance • Lend IT support in analytics • Providing technical support to the IT team with the software, hardware and troubleshooting issues.

    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Customer Success Analyst
      • Jun 2018 - Sep 2018

      - Contributed to improving the performance of my Customer Success team through ad-hoc reports, as well as periodic reports summarising its productivity and efficiency. - Identified and argued for the most effective methods of customer engagement for individual markets and regions on a global scale, while strengthening relationships with B2B clients. - Helped to automate some of the traditional techniques for migrating customer databases from competing platforms. - Continuously broadening horizons by supporting and undertaking stimulating team tasks. Show less

Education

  • University of Strathclyde
    Master of Science - MS, Data Analytics
    2019 - 2020
  • Coventry University
    BA Business Management, 2:1
    2016 - 2019
  • Toulouse Business School
    Bachelor in Management, Business Management
    2017 - 2017

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