Experience

the global event team

• United States
• Events Services
• 1 - 100 Employee

• Meeting & Exhibit Manager

  • May 2022 - Present

• Program Development Manager

  • Aug 2021 - May 2022



AGS Exposition Services, Inc.

• United States
• Events Services
• 1 - 100 Employee

• Regional Account Manager

  • May 2019 - May 2020

  - Maintaining a relationship with clients and assisting in all aspects of event development, production, Management, and implementation.- Develop, monitor, and distribute timelines and schedules for each event.- Work order creation to ensure the client's needs and ideas are communicated to Creative Services, Production, and any third party contractors.- Proof any and all materials before they are sent to the client, before they are printed, and before they are packed and sent to show site.- Floorplan/booth layout development and approval, designs/renderings, graphics coordination, and the organization of the archiving process.- Maintain the client's budget during the planning process and post event.- Travel to each show site to guarantee a seamless execution of the trade show, from set up to tear down.- Working as Exhibitor Services to be of assistance to any exhibitor's needs from shipping and receiving of their freight to booth essentials.



Creations Catering and Events

• United States

• Catering Sales and Event Manager

  • Feb 2019 - May 2019

  - Full execution of an event from lead generation to day of operations.- Create contracts and banquet event orders.- Oversee all tastings.- Provide quotes to fit within the client's budget.- Conduct interviews and hire drivers, serving staff, and bartenders.- Track sales for weekly, monthly, quarterly, and annual goals.- Participate in weekly sales meetings with the owner.- Attend weekly networking meetings with the Chamber and other industry related groups.



Hilton Daytona Beach Oceanfront Resort

• United States
• Hospitality
• 1 - 100 Employee

• Sales Administrative Assistant/Catering Coordinator

  • Jan 2018 - Feb 2019

  - Schedule and conduct site visits with potential clients.- Execute contracts, resumes, and proposals.- Coordinate all aspects of events including weddings, small and large meetings, banquets and special events.- Supply Convention Services and Catering a detail list of items required for events at resort through banquet event orders and Salesforce.-Established long lasting vendor relationships to negotiate great contacts for clients.

• Activities Supervisor/Recreation Attendant

  • Apr 2012 - Dec 2017

  - Promoted to Supervisor in December of 2015.- Through benchmarking, implementation of Kids Camp.- Responsible for monitoring safety and security, enforcing policies and procedures, modeling guest services standards and trouble-shooting problems within the department.- Creation of promotional materials such as brochures and department mascot.- Coordinating with catering / food and beverage for special events.- Assisting in resort retail department with all aspects of guest services and sales.- Train new team members to Hilton and Corporate standards.



The Grand Floridian Resort and Spa

• Retail Associate

  • Jan 2013 - Jun 2013

  - Open and close the various retail stores.- Manage and count the register.- Maintain the inventory within each retail store.- Provided customers with an amazing Disney experience that encouraged future return visits to our retails stores. - Open and close the various retail stores.- Manage and count the register.- Maintain the inventory within each retail store.- Provided customers with an amazing Disney experience that encouraged future return visits to our retails stores.



Cinnabon

• United States
• Food and Beverage Services
• 700 & Above Employee

• Crew Leader

  • Nov 2010 - Jul 2012

  - Responsible for opening and closing procedures.- Trained new employees per Cinnabon standards.- Countdown the registers and submit the nightly paperwork to Corporate.- Maintained inventory throughout the bakery.- Excelled in guest service and customer satisfaction. - Responsible for opening and closing procedures.- Trained new employees per Cinnabon standards.- Countdown the registers and submit the nightly paperwork to Corporate.- Maintained inventory throughout the bakery.- Excelled in guest service and customer satisfaction.



Speedway Skating

• Snack Bar Manager/ Event Operations Lead/ Trainer

  • Dec 2009 - Feb 2011

  - Managed the concession area and staff.- Event organizer for special events and birthday parties.- Trained new staff on the facilitation of events and general food and beverage tasks. - Managed the concession area and staff.- Event organizer for special events and birthday parties.- Trained new staff on the facilitation of events and general food and beverage tasks.