Experience

WEST TEXAS UROLOGY, P.A

• Medical Receptionist

  • Jul 2020 - Present

  Assist with check in and registering patients. Confirming/scheduling appointments. Assist with check in and registering patients. Confirming/scheduling appointments.



MadRag/10Spot

• Midland, Tx

• Team Lead

  • May 2020 - Jun 2020

  Receive/process merchandise, oversee sales associates, cashier, retrieving and provide excellent customer service. Receive/process merchandise, oversee sales associates, cashier, retrieving and provide excellent customer service.



Midland College

• Midland, Texas

• Workforce Open Enrollment Coordinator

  • Mar 2019 - Mar 2020

  Customer service, register students for classes, update semester schedule (hard copy/website), coordinate classes with professors and order material need it for courses. Customer service, register students for classes, update semester schedule (hard copy/website), coordinate classes with professors and order material need it for courses.



Creek Pipe Company

• Odessa/Midland, Texas Area

• Office Assistant

  • Jun 2018 - Oct 2018

  • Tracking/entering employees’ hours in T-sheets • HR duties such as entering new hires in QuickBooks and payroll • Accounts receivable such as credit card statements and invoices in QuickBooks • Office duties such as filing, faxing, keeping up with email and answering phone • Tracking/entering employees’ hours in T-sheets • HR duties such as entering new hires in QuickBooks and payroll • Accounts receivable such as credit card statements and invoices in QuickBooks • Office duties such as filing, faxing, keeping up with email and answering phone



ResCare Workforce Services

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Quality Assurance Monitor

  • Apr 2018 - Jun 2018

  • Audit Workforce programs such as SNAP, TANF and WIOA.• Implemented internal policy and procedures for each program.• Implemented training for new case managers for each program.• Update Workforce Staff with new state policies and procedures. • Provided constructive feedback to case managers for all programs.• Provided reports to local board and state.

• Case Manager

  • Jan 2017 - Apr 2018

  • Interviewed/registered clients interested in the WIOA training program.• Provided financial and job-seeking assistance in education/career advancement to qualifying clients. • Provided support services for financial or other barriers while attending vocational training. • Work directly with the employment department for job readiness, providing client’s resume and interview classes. • Managed files and met requirements and regulations of the state funded program. • Utilized the TWIST program for data entry such personal information and progress of clients. • Performed office duties such as filing, making copies, faxing, phone calls and scanning.• Administer required assessment test for program.• Main presenter for WIOA Orientations. Provided information /requirements of program. Answered questions. • Recruited clients in job fairs and schools /college events. • Developed a relationship with schools and community resources in the community to better assist client’s needs.



MCA Logistics LLC

• Dalhart, TX 79022

• HR Manager/Accounting

  • Aug 2015 - Sep 2016

  • Responsible of accounts payable & accounts receivable • HR duties such as payroll, recruiting, interviewing, and onboarding • Build relationships between company’s third parties. • Performed office duties such as filing, faxing, answering phone and customer service • Responsible of accounts payable & accounts receivable • HR duties such as payroll, recruiting, interviewing, and onboarding • Build relationships between company’s third parties. • Performed office duties such as filing, faxing, answering phone and customer service



Fabens Independent School Dst

• Fabens, TX

• Substitute Teacher

  • Jan 2013 - May 2015

  • Followed teacher’s lesson plans for any subject and grade level on needed basis. • Provided a summary report to teacher of classroom overall behavior and attendance. • Followed teacher’s lesson plans for any subject and grade level on needed basis. • Provided a summary report to teacher of classroom overall behavior and attendance.



ADP

• El Paso, Texas Area

• EE Service/Resolution Rep

  • Feb 2007 - Dec 2011

  • Assisted, anticipated and met/exceed customer expectations • Assisted Human Resources managers from different company’s on how to perform duties • Supported team with Manager Self Service Support as the Subject Matter Expert • Responsible for quickly and effectively solving customer issues and preventing escalations • Assisted employees during Annual Enrollment with benefit questions and registration • Cross trained/assisted Leave of Absence Department (FMLA, short-term disability)



Dish Network

• El Paso, Texas

• Bilingual Tech Representative

  • Jun 2000 - Jul 2001

  Bilingual customer service representative. Assisted client with billing, programming and technical questions. Assisted satellite installers. Bilingual customer service representative. Assisted client with billing, programming and technical questions. Assisted satellite installers.