Account Receivable

• Aug 2021 - Present

Sales Associate

• May 2020 - Present

• Perform daily customer service efforts greeting and assisting guests to ascertain their purpose for visiting the retail showroom • Engage guests using an iPad to review various home furnishings and service options to assist with designing the home that they’ll love • Maintain and organize new client data in the customer relationship management (CRM) tool, “Personal Business Assistant” • Routinely increase knowledge of all products, sales techniques and promotions through continuous training and development • Assist customers with options for purchasing, financing and delivery; prospect for new clients and opportunities to attend special events Show less

Sales Associate

• Jun 2018 - May 2020

• Provided customer service in a friendly and polite manner, assisted customers with purchasing, maintained inventory levels and achieved daily sales goals • Engaged and reviewed product and service knowledge with customers; educated customers on current promotions and advertisements • Maintained and inventory levels and restocked product as required • Provided customer service in a friendly and polite manner, assisted customers with purchasing, maintained inventory levels and achieved daily sales goals • Engaged and reviewed product and service knowledge with customers; educated customers on current promotions and advertisements • Maintained and inventory levels and restocked product as required

Client Service Consultant

• Aug 2011 - Apr 2017

• Executed multiple client projects consulting on billing, account reconciliations, account receivables, financial management and analysis and training • Maintained the billing system, generated invoices and account statements, performed account reconciliations and accounts receivables, composed monthly financial management reports • Assisted with general financial management and analysis; investigated and resolved account irregularities and inquiries • Executed multiple client projects consulting on billing, account reconciliations, account receivables, financial management and analysis and training • Maintained the billing system, generated invoices and account statements, performed account reconciliations and accounts receivables, composed monthly financial management reports • Assisted with general financial management and analysis; investigated and resolved account irregularities and inquiries

Head Training & Retail Products

• Sep 2009 - Jul 2011

• Managed and coordinated operational, training and recruitment activities; performed market analysis, organized and updated marketing materials • Oversaw and tested stockbrokerage, asset management, share registration and human resource softwares and supervised software support and implementation • Ensured profit growth and expansion by researching competitive products and presented them to prospective clients • Collaborated and partnered with the Managing Director on strategy planning and provided regular reporting and review of business development activities • Trained and developed a team of marketing executives, provided support to key end users and facilitated new hire orientation sessions Show less