Experience

Aspire Call Center Technologies LTD
• Israel
• Telecommunications
• 1 - 100 Employee
• Channel Sales Manager

  • Jan 2023 - Present


Bezeq

• Telecommunications
• 700 & Above Employee

• Area Sales Manager

  • Jan 2018 - Jun 2023

  Main responsibilities:• Frontal meetings with existing and new SMB customers• Characterization of end-to-end communication solutions• Matching solutions with an in-depth familiarity with the range of communications services for businesses Including: ip cameras, firewalls, ip centrex, cloud backup, and more.• Meeting goals and providing communication solutions as needed, while increasing income.

• Business Service Representative

  • 2015 - Jan 2018

  Main responsibilities:• response to SMB / SME customers: opening orders, checking accounts and providing general service.• In-depth familiarity with the range of business products and services and providing communication solutions to customers according to their needs while increasing income.• support Field, technicians and sales managers.• Constant maintenance of high performance rates and meeting targets.

• Customer Retention

  • 2011 - 2015

  Main responsibilities:• Intensive work in maintaining the company's customers and preventing abandonment.• Providing a comprehensive response to customer objections and needs.• Working in challenging environments and meeting stress conditions.