Maarten Sleegers
Customer Service Executive at Belvilla- Claim this Profile
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Italiaans Full professional proficiency
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Duits Professional working proficiency
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Engels Full professional proficiency
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Spaans Professional working proficiency
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Frans Limited working proficiency
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Nederlands Native or bilingual proficiency
Topline Score
Bio
Experience
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Belvilla
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Netherlands
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Leisure, Travel & Tourism
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100 - 200 Employee
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Customer Service Executive
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Jan 2022 - Present
• Ensuring a high level of customer service and a positive guest experience in English, Dutch, German and Italian • Providing accurate, valid, and complete information by using the right tools, methods, and processes • Liaising between guests and partners to resolve medium to high complexity issues on various topics such as: modifications, cancellations of reservations, special requests, complaints, etc. • Ensuring a high level of customer service and a positive guest experience in English, Dutch, German and Italian • Providing accurate, valid, and complete information by using the right tools, methods, and processes • Liaising between guests and partners to resolve medium to high complexity issues on various topics such as: modifications, cancellations of reservations, special requests, complaints, etc.
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Education
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2020 - 2022
LUCA School of Arts
Bachelor of Fine Arts - BFA, Audio-visual Arts -
2015 - 2016
Universität Wien
Master of Arts (M.A.), International/Global Studies -
2015 - 2015
International Space University
Space Studies Program SSP 15 -
2014 - 2015
Dalhousie University
Master of Arts (M.A.), International/Global Studies -
2013 - 2014
Uniwersytet Wrocławski
Master of Arts (M.A.), International/Global Studies -
2009 - 2013
Università di Bologna
Bachelor's Degree, Anthropology and History -
2011 - 2012
Universidad de Granada
Political Science and Sociology
Community
