Maarten Bos
Owner at MyFreight- Claim this Profile
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Topline Score
Bio
Credentials
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NFE Training
DHLJan, 2014- Sep, 2024 -
Sales Excellence
DHLJan, 2013- Sep, 2024 -
Sales Course by Door Training & Coaching
Klantgericht VerkopenJan, 2012- Sep, 2024 -
Dangerous Goods Course
DHLJan, 2004- Sep, 2024 -
Security Awareness Test
DHLJan, 2004- Sep, 2024
Experience
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MyFreight
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Australia
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Owner
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Sep 2018 - Present
- Developing and providing advanced cloud-based software for freight forwarders and NVOCC’s. - Simplifying daily tasks for employees through user-friendly interfaces and automation tools. - Ensuring that our software meets customer expectations and provides a seamless customer experience. - Overseeing the development of a fully integrated front and back-office system, streamlining operations and increasing efficiency. - Collaborating with clients to identify their needs and create customized solutions that address their unique challenges. - Conducting market research to stay up-to-date on industry trends and emerging technologies, ensuring that Myfreight remains at the forefront of innovation. - Building and managing a high-performing team of developers and designers, fostering a culture of creativity, collaboration, and continuous improvement. Show less
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Operations Manager
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Sep 2015 - May 2018
- Managed warehousing and supply chain operations, overseeing inventory levels and ensuring timely delivery of goods. - Successfully reduced transportation costs by 40%, while maintaining the highest level of quality and service to customers. - Collaborated with cross-functional teams, including sales, logistics, and production, to streamline operations and increase efficiency. - Analyzed data, identified trends, and implemented solutions to optimize supply chain performance, resulting in improved cost savings and customer satisfaction. Show less
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DHL Global Forwarding
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Account Manager
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Jul 2011 - Jul 2015
- Identified and pursued new business opportunities, resulting in consistent annual growth of new business turnover by 20%. - Ensured DHL Global Forwarding's employees met customers' high-quality demands by closely monitoring their performance and providing feedback and training when needed. - Served as an escalation point for clients when they could not reach an agreement with the operations department, resolving conflicts in a timely and satisfactory manner. - Achieved customer profitability targets by analyzing sales data, identifying cost-saving measures, and collaborating with other departments to implement changes. - Received the prestigious 'Must Win' business award for securing five new customers within just two months, leveraging exceptional communication and negotiation skills. - Cultivated strong relationships with existing customers and partners by providing exceptional service, anticipating their needs, and consistently exceeding their expectations. Show less
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Eurojob International Holding B.V.
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Netherlands
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Financial Services
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Key Account Manager
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Oct 2007 - Jul 2011
- Managed relationships with major accounts and generated new leads to create agreements, including final price decisions - Closed big deals with new customers like Albert Heijn and expanded this account from zero to thirteen branches - Ensured Eurojob's employees met customer's quality demands - Devised and produced a training video for foreign employees - Acted as an escalation point when clients couldn't come to an agreement with their dedicated field manager - Contributed to the strategy team by defining new ways to penetrate the market and was responsible for customer profitability. Show less
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Menzies World Cargo (Amsterdam) B.V.
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Netherlands
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Warehousing and Storage
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1 - 100 Employee
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Customer Champion
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2004 - 2007
- Found airlines to utilize Menzies World Cargo as their cargo and passenger handler. - Managed legal agreements between Menzies and its customers to ensure compliance and satisfaction. - Oversaw tenders for aircraft cleaning and de-icing to ensure high-quality service and competitive pricing. - Built and maintained a comprehensive contract database to streamline operations and ensure accuracy. - Found airlines to utilize Menzies World Cargo as their cargo and passenger handler. - Managed legal agreements between Menzies and its customers to ensure compliance and satisfaction. - Oversaw tenders for aircraft cleaning and de-icing to ensure high-quality service and competitive pricing. - Built and maintained a comprehensive contract database to streamline operations and ensure accuracy.
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Education
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Inholland University of Applied Sciences
Bachelor's degree, Economics
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