Managment Associate

• Apr 2021 - Present

Job Duties: • Lead HubSpot administration and integration. • Manage Customers and prepare files for Submissions. Projects: • Cleaned up all HubSpot contacts, deals and automated reports and dashboards. • Lead Social Media Marketing, creating posts using Canva and Figma. • Accomplished a website facelift using WordPress. Accomplishments: • Created a 100-page manual detailing the customer success journey and all aspects of underwriting, utilizing Lucid charts and Word. • Onboarded 6 employees. • Closed over 20-million-dollar deals. Show less

People and Talent Manager

• Jun 2022 - Apr 2023

Job Duty: • Lead all aspects of HR. • Manage Recruiting. Projects: • Migrated legacy ATS, and CRM systems to improve technology to minimize business impacts. Breezy to Workable and Notion to Pipedrive. • Produced performance metrics using pivot tables, Tableau, and Notion. Accomplishment: • All roles were closed within 2 months. • Used Oncourse to deploy new DeFi training and onboarding material to reduce onboarding time from 2 months to 3 weeks. • Lead Biweekly Company Hangouts using tools like Blue Kit, Kahoot, Gather Town and Miro. Show less

Recruitment Consultant

• Jul 2021 - Jun 2022

Job Duties: • Partnered with Account Manager to ascertain hiring needs and subsequently provide candidate recommendations. • Conduct contract and salary negotiations with candidates. Projects: • Transferred and integrated ATS from Avionte and Bullhorn. • Presented recruiting trends to upper management weekly using Tableau. Accomplishments • Hired and Managed 12 candidates through job order fulfillment to achieve candidate satisfaction and consistently and accurately update our ATSs. • Pre-screened 20+ resumes daily utilizing Boolean searches, Behavioral Based Interviewing and Contextual Interviewing. Show less

Operations and Recruitment Specialist

• Feb 2021 - Apr 2021

Job Duties: • Assisted senior management with making key decisions by developing and submitting performance and compensation, Tableau reports with status updates and improvement recommendations. • Implemented outbound and inbound sourcing strategies to identify high- quality candidates. Projects: • Migrated legacy CRM system to HubSpot to minimize business impacts. • Created a HubSpot dashboard, actively reflecting performance and KPI todirect upper management in making key decisions. Accomplishments: • Pre-screened resumes and called 50 applicants per day, increasing healthcare staffing from 50% to 85%. • Trained and onboarded a team of 6 onto new ATS systems within one month. Show less

Account Success Specialist

• Feb 2020 - Feb 2021

Job Duties: • Identified customer issues with products or services, investigated causes, and initiated resolutions. • Assisted in training new employees and participated in cross-training with other departments. Projects: • Migrated CRM from Salesforce to HubSpot. • Collected customer feedback using JotForm and presented progress reports using pivot tables and later Power BI. • Responded to customer inquiries via phone, email, and web-based platforms, averaging 30+ customers daily. Accomplishments: • Managed 30+ contractor inquiries a day, utilizing reporting tools like call recording, CRMs and google website activity. • Managed over 90 accounts, providing monthly training to staff and product updates using MailChimp. Show less

Gym Operations Manager

• Feb 2020 - Jul 2020

• Expanded and counseled a team of 4 with individual productivity of over 85% • Built sales and employee manual and policies to increase retention past 3 months’ probation period by 100% • Met and exceeded 700k annual budget reported monthly via Pivot Tables • Launched, integrated, and provided weekly training on Mindbody • Expanded and counseled a team of 4 with individual productivity of over 85% • Built sales and employee manual and policies to increase retention past 3 months’ probation period by 100% • Met and exceeded 700k annual budget reported monthly via Pivot Tables • Launched, integrated, and provided weekly training on Mindbody

Gym Manager

• Jun 2019 - Feb 2020

• Expanded and counseled a team of 4 with individual productivity of over 85% • Built sales and employee manual and policies to increase retention past 3 months’ probation period by 100% • Met and exceeded 700k annual budget reported monthly via Pivot Tables • Launched, integrated, and provided weekly training on Mindbody • Expanded and counseled a team of 4 with individual productivity of over 85% • Built sales and employee manual and policies to increase retention past 3 months’ probation period by 100% • Met and exceeded 700k annual budget reported monthly via Pivot Tables • Launched, integrated, and provided weekly training on Mindbody

Fitness Manager

• Sep 2017 - Jun 2019

• Grew and coached a team of 3 into 8 with individual productivity over 75% directed via weekly Tableau reporting• Managed budget of $3M yearly through financial and productivity forecasting • Improved employee income from avg of $700 to $3,000, increasing club revenue to 118% within the first 3 months• Won-Top Clubs 2 times in 3 years• Level 4 personal trainer

Personal Trainer

• Oct 2016 - Jun 2019

Clinic Manager

• Jan 2016 - Sep 2016

• Piloted inventory control through excels spreadsheets and Pivot Tables • Administration and large data organization • Upsurge customer relationship by increasing retention by 65% • Managed schedules, approx. 300+ appointments and patient forecasting through Excel and Google Cal • Piloted inventory control through excels spreadsheets and Pivot Tables • Administration and large data organization • Upsurge customer relationship by increasing retention by 65% • Managed schedules, approx. 300+ appointments and patient forecasting through Excel and Google Cal