Joy is one of the well seasoned pioneers of the BPO Industry with over 7 years of experience. Her natural aptitude, competitive skills and superior competencies enabled her to grow from the ranks from Team Manager, to Shift Manager and Asst. Program Manager. She is one of the major contributors to the early success of ACS' First Airline Program with contributions such as ensuring that reports are accurate, on time and that it consistently met and or exceeded the expectations of all stakeholders to name a few. Admired and seen as the big sister by everyone in the program, Joy was responsible for training and facilitating the competency enhancement and career growth of many of her direct reports who are now members of senior management on her program and other accounts within the company. Joy is the epitome of what it means to love one's work inspite of challenges and difficulties that come your way. Without a doubt she is truly the primary catalyst of her program's past and future success.

Joy is one of the well seasoned pioneers of the BPO Industry with over 7 years of experience. Her natural aptitude, competitive skills and superior competencies enabled her to grow from the ranks from Team Manager, to Shift Manager and Asst. Program Manager. She is one of the major contributors to the early success of ACS' First Airline Program with contributions such as ensuring that reports are accurate, on time and that it consistently met and or exceeded the expectations of all stakeholders to name a few. Admired and seen as the big sister by everyone in the program, Joy was responsible for training and facilitating the competency enhancement and career growth of many of her direct reports who are now members of senior management on her program and other accounts within the company. Joy is the epitome of what it means to love one's work inspite of challenges and difficulties that come your way. Without a doubt she is truly the primary catalyst of her program's past and future success.

Joy is one of the well seasoned pioneers of the BPO Industry with over 7 years of experience. Her natural aptitude, competitive skills and superior competencies enabled her to grow from the ranks from Team Manager, to Shift Manager and Asst. Program Manager. She is one of the major contributors to the early success of ACS' First Airline Program with contributions such as ensuring that reports are accurate, on time and that it consistently met and or exceeded the expectations of all stakeholders to name a few. Admired and seen as the big sister by everyone in the program, Joy was responsible for training and facilitating the competency enhancement and career growth of many of her direct reports who are now members of senior management on her program and other accounts within the company. Joy is the epitome of what it means to love one's work inspite of challenges and difficulties that come your way. Without a doubt she is truly the primary catalyst of her program's past and future success.