Experience

Micropinnacle Technology Corporation

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Apr 2018 - Present

  Responsible as Business Analyst •Work closely with technical team in gathering/eliciting requirements, analyzing and developing requirements documentation, and creating functional and technical specifications. •Understanding the business intelligence market and develop product plans that reflect strategy, business case, and market conditions. •Identify opportunities to improve processes and strategies with technology solutions. Responsible as Business Analyst •Work closely with technical team in gathering/eliciting requirements, analyzing and developing requirements documentation, and creating functional and technical specifications. •Understanding the business intelligence market and develop product plans that reflect strategy, business case, and market conditions. •Identify opportunities to improve processes and strategies with technology solutions.



Primesoft Philippines, Inc.

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst / Software Quality Analyst

  • Sep 2013 - Dec 2017

  Responsibilities: As Software Quality Analyst • Write test cases that ensure the correct level of test coverage for the application being tested. • Execute functional and regression test cases. • Communicate and coordinate with the local Development team. • Backend database testing in Microsoft SQL environment for data validation. • Support during SIT phase with the client. • Prepare system User’s Manual and training materials. As Business/Project Analyst • Engage client to gather software requirements/business rules, and endures alignment with development teams. • Translate stakeholder requirements into functional specifications, workflow/process diagram, mockup designs, etc. • Liaise between business and technical personnel to ensure a mutual understanding of processes and applications. • Conduct application walkthrough-overview in the clients. Show less



Navitaire, an Amadeus company

• United States
• Software Development
• 500 - 600 Employee

• Software Quality Analyst

  • Dec 2012 - May 2013

  Responsibilities: As Software Quality Analyst • Conducts thorough test planning/execution and documents results and/or bugs properly based on documented process. • Conducts level of impact analysis based on past knowledge/experience. • Bug and issue logging. • Logs reading. Responsibilities: As Software Quality Analyst • Conducts thorough test planning/execution and documents results and/or bugs properly based on documented process. • Conducts level of impact analysis based on past knowledge/experience. • Bug and issue logging. • Logs reading.



WESUPPORT INCORPORATED/ PHILIPPINE LONG DISTANCE COMPANY (PLDT)

• NCR - National Capital Region, Philippines

• Software Quality Analyst

  • Jun 2011 - Dec 2012

  Responsibilities: As Software Quality Analyst • Develop Requirement Traceability Matrix (RTM) • Develop Test Cases/Test Scripts, Test Scenarios, Test Plan, Test Progress Report and other testing related documents. • Manage and/or conduct testing activities such as System Acceptance Test (SAT), Integration Acceptance Test (IAT), User Acceptance Test (UAT), and etc. • Secure sign-off or approval of all testing related documents. • Prepare Minutes Of Meeting (MOM) • Tasked to test the software being used by PLDT in their billing transactions. • To ensure that products are being billed correctly. • Handle Treatment process support during IAT. Show less



COMPUTER CRAFT CORPORATION

• NCR - National Capital Region, Philippines

• Technical Support Supervisor / Quality Assurance / Product Specialist

  • Jan 2006 - May 2011

  Responsibilities: As Technical Support Representative / Supervisor • Provide necessary support to other team members as required helping deliver systems on schedule and with high quality. • As appropriate, develop and maintain proper defined documentation necessary to maintain and support the application. • Resolving escalated internal and external client’s concern thru phone calls, emails, remote assistance, and even field works. • Doing program manuals for client’s reference. As Quality Assurance • Responsible for the quality assurance of the new payroll & timekeeping system software. • Doing proposed structured specifications needed to be relay on developer for program development/enhancement. • Interacting with the technical team to ensure that the requirements are clear. As Product Specialist • Conduct product presentation (Payroll Plus) for prospective clients. • Analyzing client’s existing system on how to be integrated on our payroll system. • Doing payroll and timekeeping system software installation. • Conduct training or refresher course for payroll and biometric system. • Responsible for the pre-planning, parallel testing and project implementation. Show less