ma. johanna ayala

Bar waitress/cashier at Marriott Manila
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Experience

    • Philippines
    • Hospitality
    • 100 - 200 Employee
    • Bar waitress/cashier
      • Feb 2015 - Present

    • marketing assistant/receptionist
      • Apr 2014 - Present

    • Front Office Staff/receptionist/cashier
      • May 2013 - Jan 2014

       Answer telephone inquiries (local and international calls) Provide excellent service toward guest satisfaction Prepare billing statement / guest folio for in-house guest. Receive payments either cash, debit or credit cards, traveler cheque. Managing the smooth flow of the shift while maintaining accurate transactions, and responsible for daily cash report. Ensure the zero-error bills. Make sure all guest requests are properly delivered.  Answer telephone inquiries (local and international calls) Provide excellent service toward guest satisfaction Prepare billing statement / guest folio for in-house guest. Receive payments either cash, debit or credit cards, traveler cheque. Managing the smooth flow of the shift while maintaining accurate transactions, and responsible for daily cash report. Ensure the zero-error bills. Make sure all guest requests are properly delivered.

Education

  • DMMA College of Southern Philippines
    Bachelor of science in Hospitality Management major in Hotel and Restaurant Management,  Dean’s Lister (S.Y 2009-2012)DMMA College Southern Philippines
    2009 - 2013

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