ma. johanna ayala
Bar waitress/cashier at Marriott Manila- Claim this Profile
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Bio
Experience
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Marriott Manila
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Philippines
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Hospitality
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100 - 200 Employee
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Bar waitress/cashier
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Feb 2015 - Present
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marketing assistant/receptionist
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Apr 2014 - Present
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Front Office Staff/receptionist/cashier
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May 2013 - Jan 2014
Answer telephone inquiries (local and international calls) Provide excellent service toward guest satisfaction Prepare billing statement / guest folio for in-house guest. Receive payments either cash, debit or credit cards, traveler cheque. Managing the smooth flow of the shift while maintaining accurate transactions, and responsible for daily cash report. Ensure the zero-error bills. Make sure all guest requests are properly delivered. Answer telephone inquiries (local and international calls) Provide excellent service toward guest satisfaction Prepare billing statement / guest folio for in-house guest. Receive payments either cash, debit or credit cards, traveler cheque. Managing the smooth flow of the shift while maintaining accurate transactions, and responsible for daily cash report. Ensure the zero-error bills. Make sure all guest requests are properly delivered.
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Education
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DMMA College of Southern Philippines
Bachelor of science in Hospitality Management major in Hotel and Restaurant Management, Dean’s Lister (S.Y 2009-2012)DMMA College Southern Philippines