NetSuite Consulting Practice Manager

• May 2021 - Present

Consulting Solutions Manager | Team Lead - Consumer Products Group

• Nov 2017 - May 2021

Responsibilities:• Work with a team of sales representatives and Solutions Consultants, in Wholesale Distribution, Manufacturing and Retail, to validate in and out of scope requirements and assist with creating solutions as necessary• Train, mentor and lead a team of Associate Solution Principals for the Consumer Products Group • Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to Professional Service offerings based on prospect and scope• Manage and prioritize Professional Services opportunities• Create Statements of Work and develop cost estimates for Professional Services efforts• Manage and prioritize requests from both Direct and Account Management teams• Develop, deliver and sell high-impact Professional Services Value Proposition• Participate in pricing and Statement of Work presentations to prospective customers to present and discuss contents of an SOW• Provide explanations to prospects for questions regarding SOWs and NetSuite offerings• Negotiate with prospects in regards to inclusions/exclusions in the scope of the SOW and update pricing accordingly• Knowledge transfer to the Professional Services implementation team• Assist in the planning phased of projects• Ability to acquire and maintain an understanding of NetSuite products• Assist clients with mapping their budget & priorities to the scope and deployment strategy Show less

Senior Principal Consultant

• Aug 2014 - Nov 2017

As a NetSuite Certified ERP Consultant and Administrator, I configured and customized the NetSuite application to meet customer business requirements. I provided consulting and general assistance to customers throughout their NetSuite implementation to go-live.

Senior Professional Services Consultant

• Sep 2011 - Aug 2014

Train and implement Prophet 21 ERP software on-site to wholesale distributors across all industries in the US. Train and implement Prophet 21 ERP software on-site to wholesale distributors across all industries in the US.

Field Instructor/Installer

• Sep 2004 - Sep 2011

Installed dealer management systems at Harley-Davidson dealerships within the U.S. Trained staff on software; offered consulting services per Harley-Davidon Motor Company best practices.

Knowledge Center Specialist

• Oct 2002 - Sep 2004

Provided software, technical, and forms support to Harley-Davidson dealerships in the US.

Training Coordinator - US Department of Education

• Mar 2008 - Jul 2008

Developed training curriculum/materials, and coordinated implementation to update Microsoft OS and Office products to 5500 users in the US Department of Education. Developed training curriculum/materials, and coordinated implementation to update Microsoft OS and Office products to 5500 users in the US Department of Education.

Web Designer

• Apr 2000 - Jan 2001

Built 700+ HTML prototypes for the Online Banking & Investing beta website launch, including design, layout, and image creation. Built 700+ HTML prototypes for the Online Banking & Investing beta website launch, including design, layout, and image creation.