Ma. Janine Alcantara

Medical Virtual Assistant at MedVA
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Contact Information
us****@****om
(386) 825-5501
Location
Philippines, PH

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Experience

    • United States
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Medical Virtual Assistant
      • 2023 - Present

    • United States
    • Insurance
    • 1 - 100 Employee
    • Reimbursement Coordinator
      • May 2022 - Jan 2023

    • Member care coordinator
      • Mar 2022 - Jan 2023

      Offshore seat lease agentCommunicate with our members – injured individuals – via phone, chat and email to assess their health care needsExplain how our products and services can help address those needs considering the terms of their individual settlement agreementsAnswer questions regarding eligibility for coverage of specific treatments, medicines and equipmentAssist with locating providers and setting up appointments for our membersEnsure members understand claims payment process Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Healthcare Insurance Specialist
      • Aug 2019 - Mar 2022

      -Benefit, Eligibility, Claim specialist -Benefit, Eligibility, Claim specialist

Education

  • Our Lady of Fatima University
    Bachelor's degree, Secondary Education and Teaching
    2011 - 2015

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