Experience

Dubaipetfood.com (The PETSHOP LLC)

• United Arab Emirates
• Retail
• 1 - 100 Employee

• Senior Customer Service Representative

  • Aug 2020 - Present

  This company is under Kasamar Holdings. As a customer service representative, I had the following responsibilities: • providing product and service information; • resolving product and service problems; • attracting potential customers by answering product and service questions and suggesting information; • handling complaints then providing appropriate solutions and alternatives; and • keeping records of customer interactions, processing customer accounts, and filing documents. Show less


TeleTech Philippines
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Customer Service Representative

  • Sep 2019 - Present

AvancePilipinas Inc.
• Hr associate

  • Jun 2018 - Present


C. P. Reyes Hospital

• Philippines
• Hospitals and Health Care
• 1 - 100 Employee

• PATIENT RELATIONS ASSOCIATE

  • May 2017 - Feb 2018

  The Patient Relations Associate is responsible for assisting clients with their concerns either by telephone, email or face to face. Patient Relations Associate responds promptly to inquiries and assist in resolving complaints. PRA- Admission is responsible for assisting patients for admission, transfer and discharge. They explain hospital regulations such as visiting hours, payment of accounts and schedules of charges. They attends to self- pay patients, health management organization (HMO) cardholders and company cardholders seeking medical consultations an hospitalizations. Show less

• Customer Relations Representative

  • May 2017 - Feb 2018

  The Customer Relations Representative is responsible for assisting the needs of in and out patients making sure they have pleasant stay and experience at our hospital. They interact with patients and their relatives providing them with information or response to their inquiries, requests and complaints. It is the job of the customer Relations Representative to provide solutions to patient’s needs and complaints