Ma Erica Cruz

Staff Accountant at MG&Co. Chartered Professional Accountants
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Contact Information
us****@****om
(386) 825-5501
Location
Scarborough, Ontario, Canada, CA

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Experience

    • Canada
    • Accounting
    • 1 - 100 Employee
    • Staff Accountant
      • Sep 2022 - Present

      As a Staff Accountant I am responsible for a variety of tasks to assist clients with their financial needs. I take pride in guaranteeing correct bookkeeping and accounting methods, such as recording financial transactions, monitoring accounts payable and receivable, and maintaining a credible general ledger. One of my primary responsibilities is to provide monthly profit and loss statements and balance sheets for clients, giving them important insight into their financial performance. Another important component of my job is bank account reconciliation. To maintain financial accuracy and integrity, I meticulously analyze monthly bank statements, cross-reference them with recorded transactions, and swiftly rectify any inconsistencies. I am also skilled at calculating GST/HST for corporate accounts on a monthly, quarterly, and annual basis. I ensure that relevant legislation are followed and that the GST/HST amounts owed or refundable are correctly calculated, supporting clients in achieving their tax obligations. I also specialize in T2 drafting of company's income tax returns and other tax forms. I ensure that my clients' tax responsibilities are handled accurately and on time by having a thorough understanding of tax rules and regulations. I seek to develop strong client relationships based on trust and experience by offering individualized and dependable financial services. My commitment to staying current on accounting concepts, tax regulations, and industry changes enables me to provide high-quality service and support clients' financial success. Show less

    • Project Accountant
      • Mar 2021 - Dec 2021

      As a Project Accountant who strives to go above and beyond for clients, I handled over 30 projects and provide exceptional financial management services tailored to each project's specific needs. Due to my extra cautious personality and commitment to precision, I am well-suited for tasks like conducting in-depth verifications and writing detailed report highlighting results, as well as recommendations to accounting and management systems. I am well-versed in conducting detailed audits of accounting records and producing reliable financial statements and reports that place more focus on a project's budget. In addition, I am proficient at analyzing financial information and writing reports that may be utilized to make smart business decisions. With my analytical skills, I help clients in identifying important movements and developments that have a significant effect on the project's financial aspect. This allows them to improve their strategies and achieve best outcomes. Creating and maintaining effective systems of cost accounting, reporting, and internal control is another key factor of my role. I ensure that the project's budget is accurate and up-to-date by keeping a careful view on the money coming in and going out of the business. Through accurate record and the implementation of method, I aid in efficient resource allocation and budget control. Show less

    • Member Relations Officer
      • Mar 2014 - Sep 2016

      In my position as Member Relations Officer, I serve as the primary point of contact for both existing and prospective members. I take a proactive approach to member relationship, making myself available to listen to and learn about members' needs, preferences, and difficulties. I work hard to keep members happy by actively seeking feedback and correcting issues, creating a welcoming environment that encourages casual visitors to join.One of my main responsibilities is helping new people settle in and feel at home in the club. I know how crucial it is to make them feel comfortable and educated. I show them around the facility, introduce them to the staff, and go through the laws and regulations of membership with them. This special touch ensures that all new members are welcomed with open arms.In order to keep members interested and satisfied, it is essential to keep in frequent and efficient contact with them. I communicate with members through phone calls, emails, and newsletters to advise them of upcoming events, special offers, and other items of interest. I maintain members' loyalty to the organization by ensuring that place is safe and the environment feels like it is their second home.As a Member Relations Officer, I appreciate the significance of keeping member information safe and secure. Each member's contact information, membership status, and financial information are all properly maintained by me. Using in-house software, I keep track of members in an organized database, and I also store paper copies of each member's file for quick reference.My overarching goal is to foster a community where all members feel safe and respected. I help maintain a high level of member satisfaction and actively encourage new visitors to join the club by my continuous engagement with them, rapid problem resolution, and great customer service. Show less

    • Receptionist
      • Nov 2013 - Mar 2014

      In my position as receptionist, I constantly maintained a high degree of professionalism and courtesy, I welcome people with a smile and make them feel at ease. I take great pleasure in offering first-rate customer service and making an effort to make a favorable impression on each and every one of my clients.One of my main responsibilities is fielding phone calls and emails from interested customers. I am quick to respond to phone calls and resolve any problems or queries that members or guests may have. I am able to properly route calls to the right people, take clear messages, and assure prompt response. I work hard to exceed expectations in every conversation by listening intently and sharing relevant information.As part of my job, I help members schedule the use of the club's amenities. I pay close attention to every detail while making reservations for everything from basketball to tennis courts, spa treatments, restaurants, and event venues. I compile the required data, maintaining precise booking records and liaising efficiently with appropriate divisions. I help improve the club's members' experience by providing them with prompt and personalized service.I also find great enjoyment in keeping the reception area clean and organized. I know how crucial it is to maintain a clean and well-organized environment for the benefit of the club's members and visitors. The club's dedication to excellence is reflected in the welcoming atmosphere I maintain by keeping the lobby neat and tidy at all times.As a receptionist, my top priorities include pleasing members and visitors, making a good impression, and making everything go smoothly. My goal is to always improve both their experience and the club's atmosphere with my kind approach, quick response to questions, and attention to details of bookings. Show less

Education

  • Centennial College
    Postgraduate Degree, Business Human Resources
    2022 -
  • San Pedro College of Business Administration - San Pedro, Laguna
    Accountancy, Accounting
    2016 - 2020

Community

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